I purchased a Toshiba Strata CIX100 with an ethernet card so I could send my call accounting data to a dedicated IP. Unfortunately when the data gets there it is in a format that my call accounting software cannot read.
1. Is there a way to configure the data output from my CIX100 for call accounting? My local dealer is pretending to not know of any way to do this.
I cannot take the data out of the serial port and send it to the server as I bought the lan card so I could avoid this.