RTSCServerAdmin
asked on
Exchange 2007 Server Side Rules problem
I have a new exchange implementation and none of my server side rules are working. Am I missing something in the setup.
Thanks
Thanks
How are you creating server side rules. Also verify that the Services set to automatic are running ?
ASKER
I have tried to created them from OWA and Outlook 2007. All services are running. I should mention that I have the mailbox role on a separate server.
Server side ruls should be created by Hub transport rules.
ASKER
The rules don't work when a new message arrives. If I do "Run Rules Now" they will work.
Ohk .... can you remove and create a new rule and try and also how many rules do you have at this time...
ASKER
Rancy:
I have one Rule at this time.
I have been doing more testing. I am able to get them to move to another folder. But I can't get the messages to foward to another email address.
I have one Rule at this time.
I have been doing more testing. I am able to get them to move to another folder. But I can't get the messages to foward to another email address.
Which server side rule is not working?
Have you restarted the information store service and then checked?
Have you restarted the information store service and then checked?
If you want to forward email from one user to another email account...why dont you do this....
http://www.msexchange.org/ tutorials/ MF015.html
http://www.msexchange.org/
Humm may be some issues can you tell me the complete process that you are following while creating the rule, as i will try the same at my end now and let you know.
ASKER
I only want certain messages fowarded. I haven't restarted the information store. I won't be able to for a few hours.
Go to Tools
Rules and Alerts
From People or DL - specified the user
Forward it to people or DL - specified the user
Asked the user to send an email and it was auto forwarded to the other user.
Rules and Alerts
From People or DL - specified the user
Forward it to people or DL - specified the user
Asked the user to send an email and it was auto forwarded to the other user.
First...make sure that the rule "conditions" are correct....
Second are your forwarding these certain emails to an external email address or an internal email address?
Try both internal as well as external and check what happens
Second are your forwarding these certain emails to an external email address or an internal email address?
Try both internal as well as external and check what happens
I did it on my work machine and did not restart the IS.
ASKER
Rancy:
Sure I will start from scratch.
In OWA
Options -> Rules -> New Rule -> Create New Rule for Arriving messages
If the message includes specific words -> In the subject
"Test Rule"
Foward or Redirect -> Foard to people or Dist lists
"xyz@externaldomain.com" (I am going outside of the exchange organization"
Save
Sure I will start from scratch.
In OWA
Options -> Rules -> New Rule -> Create New Rule for Arriving messages
If the message includes specific words -> In the subject
"Test Rule"
Foward or Redirect -> Foard to people or Dist lists
"xyz@externaldomain.com" (I am going outside of the exchange organization"
Save
If you do it from Outlook does that work ?
Also check this article for forwarding to external accounts
http://www.experts-exchang e.com/Soft ware/Inter net_Email/ Email/Emai l_Clients/ Q_22663574 .html
http://www.experts-exchang
ASKER
It seems to be working for Internal Email address but not for external addresses
Exactly....follow this
http://www.experts-exchang e.com/Soft ware/Inter net_Email/ Email/Emai l_Clients/ Q_22663574 .html
http://www.experts-exchang
ASKER
Where is this setting in 2007
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ASKER
Found it in the Hub transport
Go to EMC and to the properties of the user mailbox and check the Exchange tabs