Charlotte_Ryton
asked on
Outlook 2003 not working at all
Have a new computer - a Packard Bell with Windows Vista Home Basic - I installed my Office Professional 2003. Everything working fine then Windows downloaded something or other. Since then Outlook 2003 will not work. I can open the page but I get various messages when i try to write an email or received. Registry or installation errors. Invalid parameters are the two most common. In the control panel mail I do not have any of the stuff I expected and what there is I cannot open.
Someone else here seemed to have the same problem. I tried the solution offered without any luck - it involved uninstalling Office, deleting registry keys etc - though most of the keys mentioned I did not have.
My Internet Explorer seems to be working fine so far. I am on BT broadband.
Please can someone help?
Someone else here seemed to have the same problem. I tried the solution offered without any luck - it involved uninstalling Office, deleting registry keys etc - though most of the keys mentioned I did not have.
My Internet Explorer seems to be working fine so far. I am on BT broadband.
Please can someone help?
ASKER
Yes, Thelteam3 it did come with 2007 but I got rid of that before installing 2003 - at least I think I managed to do so..
It is a brand new computer. I know how to install office again - I have the discs - but how do I image the machine?
AFraid I am almost computer illiterate!
It is a brand new computer. I know how to install office again - I have the discs - but how do I image the machine?
AFraid I am almost computer illiterate!
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ASKER
Will try uninstalling 2007 fand 2003 as suggested, first and if that doesn't work will try recovery, and okay I'll save all my data on my memory stick.
As I am slow (my hands don't work that brilliantly) it will be some time before I get back to you as to how it works.
anyway here's hoping.
Thanks
Charlotte
As I am slow (my hands don't work that brilliantly) it will be some time before I get back to you as to how it works.
anyway here's hoping.
Thanks
Charlotte
If it is brand new, I might suggest re imaging the machine and trying the office install again.