Outlook archive "access denied"

Posted on 2009-05-28
Medium Priority
Last Modified: 2012-05-07
Has office 07 and experienced problem today where getting a msg

"The set of folders cannot be opened. File access is denied. You do not
have permission required to access the file c:\archive.pst"

User had this folder for a long time and file emails to it periodically as its viewable under the mail folders and its his own pst file.

Exited out of outlook then back but same msg.

Any ideas will be appreciated.
Question by:Meis75
LVL 11

Expert Comment

by:Wes Miller
ID: 24494147
Right Clcik on the Archive.pst
Left click  on properties
Left Cllick the Security tab.
Left Click Advanced
Check if the user is in the list, If they are clcik on them and make sure they have full control.
If they are not add them with full control.
Cick on Owner tab and set them as the owner.


Accepted Solution

TheIteam3 earned 2000 total points
ID: 24494213
If the above does not fix the issue, the PST file may be corrupted.
Try running a scanpst.exe on it. Should be under C:\Program Files\Common Files\System\MSMAPI\1033
Make a backup of the file before running the utility. It will make it's own backup, but better safe than sorry.

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