The BlackBerry Controller service terminated with service-specific error 5003 (0x138B) Event ID 7024

Blackberry controller service fails to start. I tried the dns start/stop fix recommended by RIM, tried the port reservation fix by microsoft, no luck. Here is a copy of my blackberry controller log.


[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Dispatcher: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 4.1.4.3
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Attachment Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 4.1.4.16
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry MDS Connection Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 4.1.4.19
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Database Consistency Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\DBConsistency.exe, Version: 4.1.4.40
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Policy Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\ITAdminServer.exe, Version: 4.1.4.21
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Synchronization Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 4.1.4.15
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Router: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 4.1.4.3
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Controller: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 4.1.4.40
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Alert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 4.1.4.12
[50090] (05/28 10:28:49.437):{0x15E4} Starting BlackBerry Agent Controller Version 4.1.4.40
[30000] (05/28 10:28:49.453):{0x15E4} Found Dispatcher for server OPFSERVER as 'BlackBerry Dispatcher' at \\127.0.0.1, PID=8156
[30000] (05/28 10:28:49.453):{0x15E4} 'OPFSERVER': controlling 1 agents (1)
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart BES Agent(s) on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Dispatcher(s) on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Sync Server on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Policy Server on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart MDS on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Attachment Server on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Router on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart DB Consistency on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Instant Messanging on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Instant Messanging Connector on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart MDS Services on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will wait for WaitCount = 6 to restart BES Agent(s) on hung threads
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] The number of BES Agent restarts is limited to 10 times per 24 hours
[20000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller won't generate userdump files. Userdump.exe not found.
[20000] (05/28 10:28:49.453):{0x15E4} LogReceiver: Failed to bind a socket
[10000] (05/28 10:28:49.453):{0x15E4} Could not start the syslog receiver subsystem, exiting...
[50091] (05/28 10:28:49.453):{0x15E4} Stopping BlackBerry Agent Controller
[50093] (05/28 10:28:49.453):{0x15E4} BlackBerry Agent Controller Stopped
[30000] (05/28 10:29:02.687):{0x700} Current Date: 2009/05/28
[30000] (05/28 10:29:02.687):{0x700} [DIAG] EVENT=Thread_report, THREADID=0x700, THREADNAME="DebugLogger"
[30000] (05/28 10:29:02.687):{0x700} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe
[30000] (05/28 10:29:02.687):{0x700} [ENV] Current Process logged on as: ONEPOINT\besadmin, Start Time: May 28 2009 10:29:02, Uptime (seconds): 0
[30000] (05/28 10:29:02.687):{0x700} [ENV] Current Process id: 5592
[30000] (05/28 10:29:02.687):{0x700} [ENV] Computer Host Name: OPFSERVER, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (05/28 10:29:02.687):{0x700} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 6
[30000] (05/28 10:29:02.687):{0x700} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (05/28 10:29:02.687):{0x700} [ENV] Processor Name String: Intel(R) Xeon(R) CPU            5130  @ 2.00GHz
[30000] (05/28 10:29:02.687):{0x700} [ENV] Number of Processors: 2
[30000] (05/28 10:29:02.687):{0x700} [ENV] 35 percent of memory in use.
[30000] (05/28 10:29:02.687):{0x700} [ENV] Total size of physical memory: 4194008 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Size of physical memory available: 2706476 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Size of the committed memory limit: 6117784 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Size of available memory to commit: 4063060 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2078976 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Total HD bytes: 78987329536, Total free bytes = 17247768576
[30000] (05/28 10:29:02.703):{0x700} [ENV] System up time: 0 days 00 hrs 28 mins 54 secs
[30000] (05/28 10:29:02.703):{0x700} [ENV] Local Time Zone: Eastern Daylight Time (GMT-05:00)
[30000] (05/28 10:29:02.703):{0x700} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (05/28 10:29:02.703):{0x700} [ENV] Local machine IP Address = 192.168.0.2
[30000] (05/28 10:29:02.703):{0x700} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.4318 (C:\WINDOWS\System32\mswsock.dll)
[30000] (05/28 10:29:02.703):{0x700} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9870.0
[30000] (05/28 10:29:02.703):{0x700} [ENV] MDAC version: 2.82.3959.0
[30000] (05/28 10:29:02.703):{0x700} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: System
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: smss.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: csrss.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: winlogon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: services.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: lsass.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: spoolsv.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: msdtc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: afaagent.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: beremote.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: DBConsistency.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: bmds.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BESAlert.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: cisvc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: dfssvc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: inetinfo.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: jqs.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: AgentMon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: llssrv.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: tcpsvcs.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sfmsvc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sfmprint.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: MDM.EXE
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: MsDtsSrvr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: msftesql.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: msmdsrv.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: ntfrs.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: NTRtScan.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: OfcAoSMgr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: OfcService.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: ReportingServicesService.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: DbServer.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sbscrexe.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: SMEX_Master.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: SMEX_SystemWatcher.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: snmp.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: OWSTIMER.EXE
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlbrowser.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlwriter.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: SwitchvoxService.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: wins.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: WinVNC4.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BlackberryRouter.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: exmgmt.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: mad.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: mssearch.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: TmListen.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: wmiprvse.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: wmiprvse.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: w3wp.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: store.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: emsmta.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: SMEX_RemoteConfig.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BlackBerryDispatcher.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: ITAdminServer.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BlackBerrySyncServer.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: TmPfw.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: locator.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: CNTAoSMgr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: TmProxy.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: w3wp.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BBAttachServer.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: csrss.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: winlogon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: rdpclip.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: explorer.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: jusched.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: x85xbgnd.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: PccNTMon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: wcescomm.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: spicetray.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: x85xzpui.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: ctfmon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlmangr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: spiceworks.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: rapimgr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: xrxbeacn.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: xnetsrvc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: regedit.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: logon.scr
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: SMBbbmgrw32.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: RIMDeviceManager.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BbDevMgr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: mmc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: mmc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BlackBerryController.exe
[30000] (05/28 10:29:02.718):{0x1D04} [DIAG] EVENT=Register_thread, THREADID=0x1D04, THREADNAME="TimerThread"
[30000] (05/28 10:29:02.781):{0xDBC} [ENV] BlackBerry Controller Version 4.1.4.40
[30000] (05/28 10:29:02.781):{0xDBC} [ENV] BES Service Name: BlackBerry Controller
[30000] (05/28 10:29:02.781):{0xDBC} [ENV] BlackBerry Dispatcher: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 4.1.4.3
[30000] (05/28 10:29:02.781):{0xDBC} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (05/28 10:29:02.781):{0xDBC} [ENV] BlackBerry Attachment Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 4.1.4.16
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry MDS Connection Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 4.1.4.19
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Database Consistency Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\DBConsistency.exe, Version: 4.1.4.40
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Policy Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\ITAdminServer.exe, Version: 4.1.4.21
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Synchronization Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 4.1.4.15
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Router: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 4.1.4.3
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Controller: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 4.1.4.40
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Alert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 4.1.4.12
[50090] (05/28 10:29:02.797):{0xDBC} Starting BlackBerry Agent Controller Version 4.1.4.40
[30000] (05/28 10:29:02.797):{0xDBC} Found Dispatcher for server OPFSERVER as 'BlackBerry Dispatcher' at \\127.0.0.1, PID=8156
[30000] (05/28 10:29:02.797):{0xDBC} 'OPFSERVER': controlling 1 agents (1)
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart BES Agent(s) on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Dispatcher(s) on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Sync Server on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Policy Server on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart MDS on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Attachment Server on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Router on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart DB Consistency on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Instant Messanging on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Instant Messanging Connector on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart MDS Services on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will wait for WaitCount = 6 to restart BES Agent(s) on hung threads
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] The number of BES Agent restarts is limited to 10 times per 24 hours
[20000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller won't generate userdump files. Userdump.exe not found.
[20000] (05/28 10:29:02.797):{0xDBC} LogReceiver: Failed to bind a socket
[10000] (05/28 10:29:02.797):{0xDBC} Could not start the syslog receiver subsystem, exiting...
[50091] (05/28 10:29:02.797):{0xDBC} Stopping BlackBerry Agent Controller
[50093] (05/28 10:29:02.797):{0xDBC} BlackBerry Agent Controller Stopped
[30000] (05/28 10:41:25.497):{0x2438} Current Date: 2009/05/28
[30000] (05/28 10:41:25.497):{0x2438} [DIAG] EVENT=Thread_report, THREADID=0x2438, THREADNAME="DebugLogger"
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Current Process logged on as: ONEPOINT\besadmin, Start Time: May 28 2009 10:41:25, Uptime (seconds): 0
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Current Process id: 2276
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Computer Host Name: OPFSERVER, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 6
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Processor Name String: Intel(R) Xeon(R) CPU            5130  @ 2.00GHz
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Number of Processors: 2
[30000] (05/28 10:41:25.497):{0x2438} [ENV] 37 percent of memory in use.
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Total size of physical memory: 4194008 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Size of physical memory available: 2627736 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Size of the committed memory limit: 6117784 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Size of available memory to commit: 4033736 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2078976 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Total HD bytes: 78987329536, Total free bytes = 17125822464
[30000] (05/28 10:41:25.528):{0x2438} [ENV] System up time: 0 days 00 hrs 41 mins 17 secs
[30000] (05/28 10:41:25.528):{0x2438} [ENV] Local Time Zone: Eastern Daylight Time (GMT-05:00)
[30000] (05/28 10:41:25.528):{0x2438} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (05/28 10:41:25.528):{0x2438} [ENV] Local machine IP Address = 192.168.0.2
[30000] (05/28 10:41:25.544):{0x2438} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.4318 (C:\WINDOWS\System32\mswsock.dll)
[30000] (05/28 10:41:25.544):{0x2438} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9870.0
[30000] (05/28 10:41:25.544):{0x2438} [ENV] MDAC version: 2.82.3959.0
[30000] (05/28 10:41:25.544):{0x2438} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: System
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: smss.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: csrss.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: winlogon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: services.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: lsass.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: spoolsv.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: msdtc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: afaagent.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: beremote.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: DBConsistency.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: bmds.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BESAlert.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: cisvc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: dfssvc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: inetinfo.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: jqs.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: AgentMon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: llssrv.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: tcpsvcs.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sfmsvc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sfmprint.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: MDM.EXE
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: MsDtsSrvr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: msftesql.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: msmdsrv.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: ntfrs.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: NTRtScan.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: OfcAoSMgr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: OfcService.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: ReportingServicesService.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: DbServer.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sbscrexe.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: SMEX_Master.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: SMEX_SystemWatcher.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: snmp.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: OWSTIMER.EXE
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlbrowser.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlwriter.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: SwitchvoxService.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: wins.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: WinVNC4.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BlackberryRouter.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: exmgmt.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: mad.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: mssearch.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: TmListen.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: wmiprvse.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: wmiprvse.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: w3wp.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: store.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: emsmta.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: SMEX_RemoteConfig.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BlackBerryDispatcher.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: ITAdminServer.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BlackBerrySyncServer.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: TmPfw.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: locator.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: CNTAoSMgr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: TmProxy.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: w3wp.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BBAttachServer.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: csrss.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: winlogon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: rdpclip.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: explorer.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: jusched.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: x85xbgnd.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: PccNTMon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: wcescomm.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: spicetray.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: x85xzpui.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: ctfmon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlmangr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: spiceworks.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: rapimgr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: xrxbeacn.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: xnetsrvc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: regedit.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: logon.scr
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: SMBbbmgrw32.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: RIMDeviceManager.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BbDevMgr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: mmc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: mmc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: dns.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BlackBerryController.exe
[30000] (05/28 10:41:25.559):{0x65C} [DIAG] EVENT=Register_thread, THREADID=0x65C, THREADNAME="TimerThread"
[30000] (05/28 10:41:25.575):{0x22A4} [ENV] BlackBerry Controller Version 4.1.4.40
[30000] (05/28 10:41:25.575):{0x22A4} [ENV] BES Service Name: BlackBerry Controller
[30000] (05/28 10:41:25.622):{0x22A4} [ENV] BlackBerry Dispatcher: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 4.1.4.3
[30000] (05/28 10:41:25.622):{0x22A4} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (05/28 10:41:25.653):{0x22A4} [ENV] BlackBerry Attachment Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 4.1.4.16
[30000] (05/28 10:41:25.669):{0x22A4} [ENV] BlackBerry MDS Connection Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 4.1.4.19
[30000] (05/28 10:41:25.716):{0x22A4} [ENV] BlackBerry Database Consistency Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\DBConsistency.exe, Version: 4.1.4.40
[30000] (05/28 10:41:25.825):{0x22A4} [ENV] BlackBerry Policy Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\ITAdminServer.exe, Version: 4.1.4.21
[30000] (05/28 10:41:25.872):{0x22A4} [ENV] BlackBerry Synchronization Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 4.1.4.15
[30000] (05/28 10:41:25.903):{0x22A4} [ENV] BlackBerry Router: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 4.1.4.3
[30000] (05/28 10:41:25.903):{0x22A4} [ENV] BlackBerry Controller: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 4.1.4.40
[30000] (05/28 10:41:25.919):{0x22A4} [ENV] BlackBerry Alert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 4.1.4.12
[50090] (05/28 10:41:25.919):{0x22A4} Starting BlackBerry Agent Controller Version 4.1.4.40
[30000] (05/28 10:41:25.919):{0x22A4} Found Dispatcher for server OPFSERVER as 'BlackBerry Dispatcher' at \\127.0.0.1, PID=8156
[30000] (05/28 10:41:25.919):{0x22A4} 'OPFSERVER': controlling 1 agents (1)
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart BES Agent(s) on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Dispatcher(s) on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Sync Server on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Policy Server on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart MDS on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Attachment Server on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Router on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart DB Consistency on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Instant Messanging on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Instant Messanging Connector on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart MDS Services on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will wait for WaitCount = 6 to restart BES Agent(s) on hung threads
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] The number of BES Agent restarts is limited to 10 times per 24 hours
[20000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller won't generate userdump files. Userdump.exe not found.
[20000] (05/28 10:41:25.919):{0x22A4} LogReceiver: Failed to bind a socket
[10000] (05/28 10:41:25.919):{0x22A4} Could not start the syslog receiver subsystem, exiting...
[50091] (05/28 10:41:25.919):{0x22A4} Stopping BlackBerry Agent Controller
[50093] (05/28 10:41:25.919):{0x22A4} BlackBerry Agent Controller Stopped
unashamedAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Rick FeeMessaging Engineer - Disaster Recovery EngineerCommented:
Is this server a DNS server also?    This is a known issue if so:

 
To work around this issue, complete one of the following procedures:  
Stop the DNS, start the BlackBerry Controller service, and then restart the DNS.  This issue could potentially reoccur upon the next reboot.  
http://www.blackberry.com/btsc/articles/787/KB16001_f.SAL_Public.html 
0
Rick FeeMessaging Engineer - Disaster Recovery EngineerCommented:
Sorry I missed that part...did you stop the DNS server service and then attempt to start the BES controller server?
0
unashamedAuthor Commented:
The DNS server workaround did not work.
I ended up opening a support case with RIM and reinstalling the application.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.