The BlackBerry Controller service terminated with service-specific error 5003 (0x138B) Event ID 7024

Blackberry controller service fails to start. I tried the dns start/stop fix recommended by RIM, tried the port reservation fix by microsoft, no luck. Here is a copy of my blackberry controller log.


[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Dispatcher: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 4.1.4.3
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Attachment Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 4.1.4.16
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry MDS Connection Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 4.1.4.19
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Database Consistency Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\DBConsistency.exe, Version: 4.1.4.40
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Policy Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\ITAdminServer.exe, Version: 4.1.4.21
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Synchronization Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 4.1.4.15
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Router: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 4.1.4.3
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Controller: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 4.1.4.40
[30000] (05/28 10:28:49.437):{0x15E4} [ENV] BlackBerry Alert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 4.1.4.12
[50090] (05/28 10:28:49.437):{0x15E4} Starting BlackBerry Agent Controller Version 4.1.4.40
[30000] (05/28 10:28:49.453):{0x15E4} Found Dispatcher for server OPFSERVER as 'BlackBerry Dispatcher' at \\127.0.0.1, PID=8156
[30000] (05/28 10:28:49.453):{0x15E4} 'OPFSERVER': controlling 1 agents (1)
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart BES Agent(s) on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Dispatcher(s) on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Sync Server on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Policy Server on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart MDS on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Attachment Server on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Router on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart DB Consistency on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Instant Messanging on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart Instant Messanging Connector on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will restart MDS Services on crash
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller will wait for WaitCount = 6 to restart BES Agent(s) on hung threads
[30000] (05/28 10:28:49.453):{0x15E4} [CFG] The number of BES Agent restarts is limited to 10 times per 24 hours
[20000] (05/28 10:28:49.453):{0x15E4} [CFG] Controller won't generate userdump files. Userdump.exe not found.
[20000] (05/28 10:28:49.453):{0x15E4} LogReceiver: Failed to bind a socket
[10000] (05/28 10:28:49.453):{0x15E4} Could not start the syslog receiver subsystem, exiting...
[50091] (05/28 10:28:49.453):{0x15E4} Stopping BlackBerry Agent Controller
[50093] (05/28 10:28:49.453):{0x15E4} BlackBerry Agent Controller Stopped
[30000] (05/28 10:29:02.687):{0x700} Current Date: 2009/05/28
[30000] (05/28 10:29:02.687):{0x700} [DIAG] EVENT=Thread_report, THREADID=0x700, THREADNAME="DebugLogger"
[30000] (05/28 10:29:02.687):{0x700} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe
[30000] (05/28 10:29:02.687):{0x700} [ENV] Current Process logged on as: ONEPOINT\besadmin, Start Time: May 28 2009 10:29:02, Uptime (seconds): 0
[30000] (05/28 10:29:02.687):{0x700} [ENV] Current Process id: 5592
[30000] (05/28 10:29:02.687):{0x700} [ENV] Computer Host Name: OPFSERVER, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (05/28 10:29:02.687):{0x700} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 6
[30000] (05/28 10:29:02.687):{0x700} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (05/28 10:29:02.687):{0x700} [ENV] Processor Name String: Intel(R) Xeon(R) CPU            5130  @ 2.00GHz
[30000] (05/28 10:29:02.687):{0x700} [ENV] Number of Processors: 2
[30000] (05/28 10:29:02.687):{0x700} [ENV] 35 percent of memory in use.
[30000] (05/28 10:29:02.687):{0x700} [ENV] Total size of physical memory: 4194008 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Size of physical memory available: 2706476 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Size of the committed memory limit: 6117784 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Size of available memory to commit: 4063060 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2078976 KB
[30000] (05/28 10:29:02.687):{0x700} [ENV] Total HD bytes: 78987329536, Total free bytes = 17247768576
[30000] (05/28 10:29:02.703):{0x700} [ENV] System up time: 0 days 00 hrs 28 mins 54 secs
[30000] (05/28 10:29:02.703):{0x700} [ENV] Local Time Zone: Eastern Daylight Time (GMT-05:00)
[30000] (05/28 10:29:02.703):{0x700} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (05/28 10:29:02.703):{0x700} [ENV] Local machine IP Address = 192.168.0.2
[30000] (05/28 10:29:02.703):{0x700} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.4318 (C:\WINDOWS\System32\mswsock.dll)
[30000] (05/28 10:29:02.703):{0x700} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9870.0
[30000] (05/28 10:29:02.703):{0x700} [ENV] MDAC version: 2.82.3959.0
[30000] (05/28 10:29:02.703):{0x700} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: System
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: smss.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: csrss.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: winlogon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: services.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: lsass.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: spoolsv.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: msdtc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: afaagent.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: beremote.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: DBConsistency.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: bmds.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BESAlert.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: cisvc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: dfssvc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: inetinfo.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: jqs.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: AgentMon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: llssrv.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: tcpsvcs.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sfmsvc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sfmprint.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: MDM.EXE
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: MsDtsSrvr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: msftesql.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: msmdsrv.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: ntfrs.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: NTRtScan.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: OfcAoSMgr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: OfcService.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: ReportingServicesService.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: DbServer.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sbscrexe.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: SMEX_Master.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: SMEX_SystemWatcher.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: snmp.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: OWSTIMER.EXE
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlbrowser.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlwriter.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: SwitchvoxService.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: wins.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: WinVNC4.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BlackberryRouter.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: exmgmt.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: mad.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: mssearch.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: TmListen.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: wmiprvse.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: wmiprvse.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: w3wp.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: store.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: emsmta.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: SMEX_RemoteConfig.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BlackBerryDispatcher.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: ITAdminServer.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BlackBerrySyncServer.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: TmPfw.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: locator.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: svchost.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: CNTAoSMgr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: TmProxy.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: w3wp.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BBAttachServer.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: csrss.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: winlogon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: rdpclip.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: explorer.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: jusched.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: x85xbgnd.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: PccNTMon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: wcescomm.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: spicetray.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: x85xzpui.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: ctfmon.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: sqlmangr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: spiceworks.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: rapimgr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: xrxbeacn.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: xnetsrvc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: regedit.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: logon.scr
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: SMBbbmgrw32.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: RIMDeviceManager.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BbDevMgr.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: mmc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: mmc.exe
[30000] (05/28 10:29:02.718):{0x700} [ENV] Running Process: BlackBerryController.exe
[30000] (05/28 10:29:02.718):{0x1D04} [DIAG] EVENT=Register_thread, THREADID=0x1D04, THREADNAME="TimerThread"
[30000] (05/28 10:29:02.781):{0xDBC} [ENV] BlackBerry Controller Version 4.1.4.40
[30000] (05/28 10:29:02.781):{0xDBC} [ENV] BES Service Name: BlackBerry Controller
[30000] (05/28 10:29:02.781):{0xDBC} [ENV] BlackBerry Dispatcher: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 4.1.4.3
[30000] (05/28 10:29:02.781):{0xDBC} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (05/28 10:29:02.781):{0xDBC} [ENV] BlackBerry Attachment Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 4.1.4.16
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry MDS Connection Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 4.1.4.19
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Database Consistency Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\DBConsistency.exe, Version: 4.1.4.40
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Policy Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\ITAdminServer.exe, Version: 4.1.4.21
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Synchronization Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 4.1.4.15
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Router: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 4.1.4.3
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Controller: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 4.1.4.40
[30000] (05/28 10:29:02.797):{0xDBC} [ENV] BlackBerry Alert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 4.1.4.12
[50090] (05/28 10:29:02.797):{0xDBC} Starting BlackBerry Agent Controller Version 4.1.4.40
[30000] (05/28 10:29:02.797):{0xDBC} Found Dispatcher for server OPFSERVER as 'BlackBerry Dispatcher' at \\127.0.0.1, PID=8156
[30000] (05/28 10:29:02.797):{0xDBC} 'OPFSERVER': controlling 1 agents (1)
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart BES Agent(s) on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Dispatcher(s) on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Sync Server on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Policy Server on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart MDS on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Attachment Server on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Router on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart DB Consistency on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Instant Messanging on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart Instant Messanging Connector on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will restart MDS Services on crash
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller will wait for WaitCount = 6 to restart BES Agent(s) on hung threads
[30000] (05/28 10:29:02.797):{0xDBC} [CFG] The number of BES Agent restarts is limited to 10 times per 24 hours
[20000] (05/28 10:29:02.797):{0xDBC} [CFG] Controller won't generate userdump files. Userdump.exe not found.
[20000] (05/28 10:29:02.797):{0xDBC} LogReceiver: Failed to bind a socket
[10000] (05/28 10:29:02.797):{0xDBC} Could not start the syslog receiver subsystem, exiting...
[50091] (05/28 10:29:02.797):{0xDBC} Stopping BlackBerry Agent Controller
[50093] (05/28 10:29:02.797):{0xDBC} BlackBerry Agent Controller Stopped
[30000] (05/28 10:41:25.497):{0x2438} Current Date: 2009/05/28
[30000] (05/28 10:41:25.497):{0x2438} [DIAG] EVENT=Thread_report, THREADID=0x2438, THREADNAME="DebugLogger"
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Current Process: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Current Process logged on as: ONEPOINT\besadmin, Start Time: May 28 2009 10:41:25, Uptime (seconds): 0
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Current Process id: 2276
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Computer Host Name: OPFSERVER, OS Version: 5.2, Build number 3790, ServicePack Major 2, ServicePack Minor 0
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Processor Identifier: x86 Family 6 Model 15 Stepping 6
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Processor Vendor Identifier: GenuineIntel
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Processor Name String: Intel(R) Xeon(R) CPU            5130  @ 2.00GHz
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Number of Processors: 2
[30000] (05/28 10:41:25.497):{0x2438} [ENV] 37 percent of memory in use.
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Total size of physical memory: 4194008 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Size of physical memory available: 2627736 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Size of the committed memory limit: 6117784 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Size of available memory to commit: 4033736 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Total size of the user mode portion of the virtual address space of the BES process: 2097024 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Size of unreserved and uncommitted memory in the user mode portion of the virtual address space of the BES process: 2078976 KB
[30000] (05/28 10:41:25.497):{0x2438} [ENV] Total HD bytes: 78987329536, Total free bytes = 17125822464
[30000] (05/28 10:41:25.528):{0x2438} [ENV] System up time: 0 days 00 hrs 41 mins 17 secs
[30000] (05/28 10:41:25.528):{0x2438} [ENV] Local Time Zone: Eastern Daylight Time (GMT-05:00)
[30000] (05/28 10:41:25.528):{0x2438} [ENV] TCP/IP provider (Winsock) File Version: 5.2.3790.0 (C:\WINDOWS\System32\wsock32.dll)
[30000] (05/28 10:41:25.528):{0x2438} [ENV] Local machine IP Address = 192.168.0.2
[30000] (05/28 10:41:25.544):{0x2438} [ENV] Winsock2 file: Network Location Awareness (NLA) Namespace, Version: 5.2.3790.4318 (C:\WINDOWS\System32\mswsock.dll)
[30000] (05/28 10:41:25.544):{0x2438} [ENV] Microsoft XML Parser 4.0: C:\WINDOWS\system32\msxml4.dll, Version: 4.20.9870.0
[30000] (05/28 10:41:25.544):{0x2438} [ENV] MDAC version: 2.82.3959.0
[30000] (05/28 10:41:25.544):{0x2438} [ENV] MSADO15.DLL: C:\Program Files\Common Files\System\ado\msado15.dll, Version: 2.82.3959.0
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: System
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: smss.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: csrss.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: winlogon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: services.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: lsass.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: spoolsv.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: msdtc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: afaagent.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: beremote.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: DBConsistency.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: bmds.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BESAlert.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: cisvc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: dfssvc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: inetinfo.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: jqs.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: AgentMon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: llssrv.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: tcpsvcs.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sfmsvc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sfmprint.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: MDM.EXE
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: MsDtsSrvr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: msftesql.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: msmdsrv.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlservr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: ntfrs.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: NTRtScan.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: OfcAoSMgr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: OfcService.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: ReportingServicesService.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: DbServer.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sbscrexe.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: SMEX_Master.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: SMEX_SystemWatcher.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: snmp.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: OWSTIMER.EXE
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlbrowser.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlwriter.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: SwitchvoxService.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: wins.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: WinVNC4.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BlackberryRouter.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: exmgmt.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: mad.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: mssearch.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: TmListen.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: wmiprvse.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: wmiprvse.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: w3wp.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: store.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: emsmta.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svcGenericHost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: SMEX_RemoteConfig.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BlackBerryDispatcher.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: ITAdminServer.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BlackBerrySyncServer.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: TmPfw.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: locator.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: svchost.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: CNTAoSMgr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: TmProxy.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: cidaemon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: w3wp.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BBAttachServer.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: csrss.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: winlogon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: rdpclip.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: explorer.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: jusched.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: x85xbgnd.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: PccNTMon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: wcescomm.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: spicetray.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: x85xzpui.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: ctfmon.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: sqlmangr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: spiceworks.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: rapimgr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: xrxbeacn.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: xnetsrvc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: regedit.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: logon.scr
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: SMBbbmgrw32.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: RIMDeviceManager.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BbDevMgr.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: mmc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: mmc.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: dns.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BBConvert.exe
[30000] (05/28 10:41:25.559):{0x2438} [ENV] Running Process: BlackBerryController.exe
[30000] (05/28 10:41:25.559):{0x65C} [DIAG] EVENT=Register_thread, THREADID=0x65C, THREADNAME="TimerThread"
[30000] (05/28 10:41:25.575):{0x22A4} [ENV] BlackBerry Controller Version 4.1.4.40
[30000] (05/28 10:41:25.575):{0x22A4} [ENV] BES Service Name: BlackBerry Controller
[30000] (05/28 10:41:25.622):{0x22A4} [ENV] BlackBerry Dispatcher: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryDispatcher.exe, Version: 4.1.4.3
[30000] (05/28 10:41:25.622):{0x22A4} [ENV] BlackBerry User Administration Service: NOT FOUND
[30000] (05/28 10:41:25.653):{0x22A4} [ENV] BlackBerry Attachment Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\AttachServer\BBAttachServer.exe, Version: 4.1.4.16
[30000] (05/28 10:41:25.669):{0x22A4} [ENV] BlackBerry MDS Connection Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\bmds.exe, Version: 4.1.4.19
[30000] (05/28 10:41:25.716):{0x22A4} [ENV] BlackBerry Database Consistency Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\MDS\bin\DBConsistency.exe, Version: 4.1.4.40
[30000] (05/28 10:41:25.825):{0x22A4} [ENV] BlackBerry Policy Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\ITAdminServer.exe, Version: 4.1.4.21
[30000] (05/28 10:41:25.872):{0x22A4} [ENV] BlackBerry Synchronization Service: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\SyncServer\BlackBerrySyncServer.exe, Version: 4.1.4.15
[30000] (05/28 10:41:25.903):{0x22A4} [ENV] BlackBerry Router: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BypassRouter\BlackberryRouter.exe, Version: 4.1.4.3
[30000] (05/28 10:41:25.903):{0x22A4} [ENV] BlackBerry Controller: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BlackBerryController.exe, Version: 4.1.4.40
[30000] (05/28 10:41:25.919):{0x22A4} [ENV] BlackBerry Alert: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\BESAlert.exe, Version: 4.1.4.12
[50090] (05/28 10:41:25.919):{0x22A4} Starting BlackBerry Agent Controller Version 4.1.4.40
[30000] (05/28 10:41:25.919):{0x22A4} Found Dispatcher for server OPFSERVER as 'BlackBerry Dispatcher' at \\127.0.0.1, PID=8156
[30000] (05/28 10:41:25.919):{0x22A4} 'OPFSERVER': controlling 1 agents (1)
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart BES Agent(s) on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Dispatcher(s) on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Sync Server on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Policy Server on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart MDS on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Attachment Server on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Router on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart DB Consistency on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Instant Messanging on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart Instant Messanging Connector on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will restart MDS Services on crash
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller will wait for WaitCount = 6 to restart BES Agent(s) on hung threads
[30000] (05/28 10:41:25.919):{0x22A4} [CFG] The number of BES Agent restarts is limited to 10 times per 24 hours
[20000] (05/28 10:41:25.919):{0x22A4} [CFG] Controller won't generate userdump files. Userdump.exe not found.
[20000] (05/28 10:41:25.919):{0x22A4} LogReceiver: Failed to bind a socket
[10000] (05/28 10:41:25.919):{0x22A4} Could not start the syslog receiver subsystem, exiting...
[50091] (05/28 10:41:25.919):{0x22A4} Stopping BlackBerry Agent Controller
[50093] (05/28 10:41:25.919):{0x22A4} BlackBerry Agent Controller Stopped
unashamedAsked:
Who is Participating?
 
unashamedConnect With a Mentor Author Commented:
The DNS server workaround did not work.
I ended up opening a support case with RIM and reinstalling the application.
0
 
Rick FeeMessaging Engineer - Disaster Recovery EngineerCommented:
Is this server a DNS server also?    This is a known issue if so:

 
To work around this issue, complete one of the following procedures:  
Stop the DNS, start the BlackBerry Controller service, and then restart the DNS.  This issue could potentially reoccur upon the next reboot.  
http://www.blackberry.com/btsc/articles/787/KB16001_f.SAL_Public.html 
0
 
Rick FeeMessaging Engineer - Disaster Recovery EngineerCommented:
Sorry I missed that part...did you stop the DNS server service and then attempt to start the BES controller server?
0
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