ACT! 2009 Premium Database Problems

Posted on 2009-05-28
Medium Priority
Last Modified: 2012-05-07
Have an ACT! database, DB Version 11.00.0348.0000, that I'm finding errors on when I perform a check and repair and cannot seem to fix them.  Each time I run it, I get the following attached error message.
Then when I do a repair of the database, I get another list that includes Table Errors, and I've also attached that as well.
Not sure of the severity of this or how to address it.  
Question by:jy3sonet
  • 2
LVL 30

Accepted Solution

Mike Lazarus earned 1000 total points
ID: 24499071
Try the repair options listed here:

If it still has errors, you'll need to submit the database to repair as per:

Assisted Solution

50cal earned 1000 total points
ID: 24501129
Hi There,

I would suggest that you run the Act diag repairs as above but if you didn't want to submit your database for analysis you could attempt to create a copy of the database to try and rule out any issues.

File -> Save Copy As -> Choose the option to Save an Empty copy.
   This will have none of your data in it but will allow you to test and see if you have the errors.
If the errors still persist with this copy it would suggest that the database back-end has some issues and you can either choose to send of the database for repair or re-build the database by creating a new  database and adding your fields.

If there are no errors export the data from your existing database to the new copy, File -> Export  and then choose to export to an Act database and follow through the wizard.
Again check to see if you have the errors, if so it would suggest an issue with the data rather than the database.

LVL 30

Expert Comment

by:Mike Lazarus
ID: 24735475
Both options for this are in 24499071

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