tigermatt
asked on
HP Solution Centre does not save defaults
I have a customer using an HP Officejet 5590 and HP Solution Centre. We are attempting to configure a default so that when a particular button on the scanner is pressed, each document from the ADF will be scanned in as a separate PDF file. Unfortunately, this is proving to be very difficult. Every time I change the Button Preferences in Solution Centre, save the settings then press the button on the scanner, the settings default back to storing in Bitmap form.
Does anyone have any ideas how I can force solution centre to pick up these settings? Thanks.
Does anyone have any ideas how I can force solution centre to pick up these settings? Thanks.
I think there will be a option for "Save Setting As Default"...go with that..
ASKER
There's no "Save as Default" option. The Solution Centre interface makes it appear that you are setting the default settings for when pressing the various buttons on the front of the scanner - the problem is, when you actually go and start a scan using the settings you think you have saved, it reverts back to defaults.
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ASKER
Vee_Mod,
I do appreciate your assistance in attempting to bring Expert activity to my question. Much appreciated. :-)
I do appreciate your assistance in attempting to bring Expert activity to my question. Much appreciated. :-)