Failed to start Radius Server.The radius port may be used by another process.

kevinallitt
kevinallitt used Ask the Experts™
on
i keep receiving this error message in the event logs
Failed to start Radius Server.The radius port may be used by another process.
can you tell me how to fix this problem, To the best of my  knowledge i'm not using a radius server, this is on sbs 2008 server 64 bit

thank you
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Awarded 2009
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Commented:
Do you have a Symantec security product installed?

If so it's possible it hasn't installed correctly or has somehow become corrupt try uninstalling and re-installing or doing a repair install of the Symantec product
Awarded 2009
Top Expert 2010
Commented:
just found this that may prevent a repair install depending on what version of Symantec you are using if you are using it.
http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121415002348

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Commented:
I have symantec endpoint protection.
it is version 11.0.4014.12
this problem should have been sorted with this version according to symantec so i'll go with the corrupt installation and reilstall. I'll let you know how i get on. and thank you.
apparently after speaking to symantec on sbs 2008 server 64 bit
you have to go into the program files folder symantec/ symantec endpoint protection manager/ tomcat
edit a file with notepad called conf.properties
in here yo make an entry for scm.radius.port=1815
if there is not already one. then save this
go to services and restart the symantec endpoint manager service.
goto start/run and type iisrestart.
then reboot your server.

this has fixed the problem for me.
my symantec endpoint is version 11.0.4014.26
this version is also know to give another bug this is shared file locking problems amongst clients and sytem hangs, you need the fix for this also, i also suffered this and it was an absolute nightmare.
there is a later release of endpoint which has this fix already in is so if you are unlucky you may still get this version as they have not recalled the disks and there are no error messages saying what the issue is.

Awarded 2009
Top Expert 2010

Commented:
Excellent, glad I was at least able to point you in the right direction.

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