Blue Screen and Error Code

rowejd
rowejd used Ask the Experts™
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My boss gets a little paranoid whenever an error on his computer occurs.  His Windows XP computer was evidently running updates automatically while he was working on some emails.  He said he left his computer and the next morning tried to boot it up and saw the blue screen that had some info and at the bottom said something about dumping physical memory.  This concerned him so he called me and I told him just to restart it.

After it restarted, it gave him this error code:

BCCode : 100000d1 BCP1 : 0000003C BCP2 : 00000002 BCP3 : 00000001
BCP4 : B723C36F OSVer : 5_1_2600 SP : 2_0 Product : 256_1

And told him it had saved a couple files in .dmp files and .xml files.

He is very concerned about this so I would like to tell him either "this is no big deal, it was just a blip or an error updating"...or to tell him why it may have happened and what we need to do about it.  Thanks!
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Commented:
If it's a 1 time occurrence then there's nothing to worry about, if it keeps happening then you'll need to look at the dump files.

Commented:
Yeah, and without more info from the dmp or BSOD, we really can't say what caused it.
Commented:
this is usually related to a device attached to your computer that is not behaving properly. although they  are other things that can cause this error message such as memory related issues. Drivers related issues, viruses, or hard drive related issues.

on this one you have to do some troubleshooting to find the source of the problem
if you have several devices connected to your computer just have the essential devices connected like your keyboard and mouse if this is a desktop I will go as far as evening disconnecting the CD-ROM. you should start doing one devise at time. otherwise you will have problem identifying which device is the one with the problem.  use the computer management to check for errors on the event viewer the easiest way to get to it is  right-click on my computer click the word manage open the event viewer click on the system and the application tab and look for errors that occur recently around the same time you experience problems.  You might want to post some of those errors here.
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Please go through this Blue screen codes:-

http://www.geekstogo.com/forum/Windows-XP-Blue-Screen-Death-STOP-Codes-t43519.html

Regards,
vijay kadadi
Top Expert 2013

Commented:
check for any recent minidumps in windows\minidumps and post a couple for analysis
you must rename them to ***.txt first, to attach them as file
Hi -
The bugcheck on the BSOD = 0xd1
0xd1 = DRIVER_IRQL_NOT_LESS_OR_EQUAL =  a kernel-mode driver improperly attempted to access pageable memory (IRQL too high).  0xd1 usually results from a driver that is out-of-date and clashing with a newer driver
Run the driver verifier.  TheseVista/ Windows 7 instructions are the same for XP.  Simply skip the 1st sentence and open up a CMD/DOS prompt and type the word verifier.  Then apply the instructions inside the code box found in the link below -
http://www.techsupportforum.com/2110308-post3.html

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