Exchange 2007 error - wrong credential on bind operation.

Posted on 2009-06-26
Medium Priority
Last Modified: 2012-05-07
I have just installed Exchange 2007on a Windows Server 2008 with an environment with a SBS 2003 Server and an Exhange Server 2003. Now when I open the Exchange Management console for Exchange 2007 I get the message " Active directory operation failed on [my domain server]. The supplied credential for [Exchange server]\Administrator on Bind operation is invalid. error Code: 0x31."
When I try to change to the domain administrator it stops because of that wrong credentials so it is not possible to reach the AD. Is there another way to change to the domain administrator and to delete the local administrator account that is the cause to the error?
Question by:SommelierRHS
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 24720501
run a command
Control keymgr.dll and see if there is any cahced information if so remove and try ......

Assisted Solution

nskurs earned 800 total points
ID: 24720564
Check this below;

Error: Active Directory operation failed on <domain name>. This error could have been caused by user input or by the Active Directory server being unavailable.

Microsoft has released hotfixes for this issue.  You can obtain more information on the issue and the fix from the following KB articles:
Windows 2008:
953235  MS08-035: Vulnerability in Active Directory could allow denial of service


Assisted Solution

nskurs earned 800 total points
ID: 24720589
Try from the active directory snap-in dsa.msc open the exchange groups and add yourself to the Exchange Full Administartor group.
After this you try with management shell/console.

- Cheers!
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Author Comment

ID: 24734698

The answer when trying to install the hotfix for a Windows Server 2008 64 bits system, which is our case, the message is "the update dos not apply to your system". So it doesn't seem to be a part of the solution.

Your second advice I need more help from you - could ypu please be more specific in your instruction? Where do I manage this - on the dc or on the Exchange server, and which console?
LVL 52

Assisted Solution

by:Manpreet SIngh Khatra
Manpreet SIngh Khatra earned 1200 total points
ID: 24735456
Firstly the windows updates that you are trying as a hotfix could be for Windows 2008 beta version and you might be having Windows 2008 Sp1 so it might not work.
Secondly go to Adtice Directory Users and Computers and find an OU with the name of "Microsoft Exchange Security Group", over there you would find a many groups locate the Exchange Organization Administrators Group and add yourself in the Members tab and apply and if possible restart the Information Stores service to flush the cache information...

Accepted Solution

SommelierRHS earned 0 total points
ID: 24740280
Thank you!

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