An error occurred during the snapshot cleanup

Afternoon,

Backup exec keeps failing with the following errors

"The job failed with the following error: An error occurred during the snapshot cleanup, or could not locate a snapped volume from which to back up."

I have added *.vsp to our exclusion list of our antivirus software (Sophos)
I've ran repair install and made sure it is fully up-to-date with latest SP and updates.

Any advice will be greatly appreciated.
cbsbutlerAsked:
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Iamthecreator OMIT AdminCommented:
If you are not backing up a W2K server then modify the backup job to use the last option in AOFO

MS Volume Shadow Copy Service
 Allow-VSS to select the snapshot provider
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cbsbutlerAuthor Commented:
Hi,

I've been on holiday for the past 2 weeks, I've just implemented this change and will report back soon.

Thanks
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