Solved

An error occurred during the snapshot cleanup

Posted on 2009-06-27
2
1,352 Views
Last Modified: 2013-12-01
Afternoon,

Backup exec keeps failing with the following errors

"The job failed with the following error: An error occurred during the snapshot cleanup, or could not locate a snapped volume from which to back up."

I have added *.vsp to our exclusion list of our antivirus software (Sophos)
I've ran repair install and made sure it is fully up-to-date with latest SP and updates.

Any advice will be greatly appreciated.
0
Comment
Question by:cbsbutler
2 Comments
 
LVL 23

Accepted Solution

by:
Iamthecreator earned 500 total points
ID: 24742882
If you are not backing up a W2K server then modify the backup job to use the last option in AOFO

MS Volume Shadow Copy Service
 Allow-VSS to select the snapshot provider
0
 

Author Comment

by:cbsbutler
ID: 24837856
Hi,

I've been on holiday for the past 2 weeks, I've just implemented this change and will report back soon.

Thanks
0

Featured Post

Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

Join & Write a Comment

Life is full of imperfections – we all know it. Sometimes bad things happen to people for no particular reason. As they say: “it happens”. All we can do is to find a way to make some unavoidable situations… avoidable. Every kind of hardware has i…
By default, Carbonite Server Backup manages your encryption key for you using Advanced Encryption Standard (AES) 128-bit encryption. If you choose to manage your private encryption key, your backups will be encrypted using AES 256-bit encryption.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now