Black Screen during youtube.com

Posted on 2009-06-27
Medium Priority
Last Modified: 2012-05-07
Only while watching youtube videos, my dell xps1710 running vista sp2 will immediately poweroff after a few minutes or go to a complete black screen. In actuality the system is still powered with no hard drive activity. An attempt to get it out od hibernation or standby mode does not work and with a complete black screen, the only alternative is to restart by forcing the power off. The issue is that the only time this ever occurs is while watching youtube video. The same system will show movies from dvd all day long.
Question by:keej

Accepted Solution

WestCoastJohn earned 1500 total points
ID: 24729866
Do you have all of the updates in place for Internet Explorer? Also, do you have Flash Player 10 installed?

John Jennings

Author Closing Comment

ID: 31597551
I am not sure what fixed it but after days of failing the issue has gone away. I am not sure if an update fixed it or what...

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