Solved

Blackberry Error forwarding and replying with Attachments

Posted on 2009-06-27
5
592 Views
Last Modified: 2012-05-07
I am having issues with 4 Blackberry's that were working fine but now I am getting errors only when replying and forwarding emails with attachments.  Receiving and sending emails are no problem.  We are using BIS to SBS 2003 Server. Messages have Red X and error message is always "Message included an invalid address".  All 4 Blackberry's are different models and some are on Verizon and others on Sprint network.  Any help would be great!
0
Comment
Question by:waytron
  • 3
5 Comments
 
LVL 5

Expert Comment

by:jmarti80
ID: 24728457
Make sure that the Blackberry Attachment Service is running on the Blackberry Enterprise Server.
0
 
LVL 1

Author Comment

by:waytron
ID: 24728515
I do not have Blackberry Enterprise Server.
0
 
LVL 19

Expert Comment

by:-jonny-
ID: 24732033
0
 
LVL 1

Author Comment

by:waytron
ID: 24779610
Ok, Sorry.  I have been away for a few days.  Thanks for the link -jonny-:.  Many of the fixes listed here are related to those users running Blackberry Enterprise Server. However, I did go through all of the suggestions just to double check.
I have created a brand new mail account on our server so as to make sure it is clean and setup my own blackberry Storm to access it and I still get the same problem as all the other users.  I have called and talked to Verizon (my own carrier) and they claim it has to be something wrong with our server.  The only thing I can think of is some issue with Message Labs.  All of our Exchange Email is filtered by Message Labs.   I have sent them a email but have not heard back as yet.  It seems that when I send emails from any computer or OWA , they all include the Message labs footnote in the email.  However when I send a message from one of the Blackberries no footer???????
 
0
 
LVL 1

Accepted Solution

by:
waytron earned 0 total points
ID: 24998546
Well, I have pretty much exhausted all possibilities and have decided to give up and host our email outside with someone that offers BES.  Thanks for your help
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

BlackBerry can provide (arguably) the best global email delivery solution. That is, until something goes wrong at which point it can be a nightmare to troubleshoot. The log files on a BES can only be decoded by an expert and some of the errors that …
A little while ago I had a need to reinstall a Blackberry Enterprise server in order to fix a particular problem.  As I did not know the existing certificate password I entered a new one which resulted in the Administration page displaying that it "…
It is a freely distributed piece of software for such tasks as photo retouching, image composition and image authoring. It works on many operating systems, in many languages.
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now