Solved

wireless printer

Posted on 2009-06-27
2
402 Views
Last Modified: 2012-05-07
just purchased a Canon MX860 wireless printer and am trying to put it to use at home.
We have a Dell with Windows XP and a Mac with OSX Version 10.5.6.
I have it wired to the Dell via a USB cable and (after umpteen attempts) can finally "see" it on the Mac side to print to, but it won't print anything...comes back with Error 311.
Plus I have to log onto it a) to connect and then again to print.
Obviously i'm doing something wrong.
Can anyone help?
I would also ultimately like to print wirelessly with the Dell as well. I'd also like to conect other laptops we have but i'm hpoing once i can do one, then i can just mimic it for the others.
oh, and maybe i should mention that we have a Linksys router Model#:USB54G which the Dell is hard wider to but the Mac connect remotely to.....
0
Comment
Question by:catcooper
2 Comments
 
LVL 4

Expert Comment

by:walkman48
ID: 24751632
It sounds like you haven't installed it to the linksys. after you get it correct you sould be able to get it hooked up to both the dell and mac (with the seperate drivers on the disk)as it is on the network as a node and not slaved to the dell or mac. if is slaved to the dell other than the mac will have issues and vice versa. It just needs to be like a pc on the network.

in looking at the set up it might be easer if you plug in the printer to the linksys and hardwire it see this link below for the how to set up (I would pick an Ip like192.168.1..48 but ping that ip first to make sure that it is not used by another pc on the network)

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=18121#lan
0
 

Accepted Solution

by:
catcooper earned 0 total points
ID: 24753874
sorry...i should've closed this question before. this was the first time i had posted a question and waited 3+ days for an answer so i was able to speak to a Canon rep on Monday and he walked me thru the process. thanks anyway.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…
As a trusted technology advisor to your customers you are likely getting the daily question of, ‘should I put this in the cloud?’ As customer demands for cloud services increases, companies will see a shift from traditional buying patterns to new…

867 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now