Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Programs and Features will not open

Posted on 2009-06-27
8
Medium Priority
?
580 Views
Last Modified: 2012-06-27
When the "Programs and Features" icon is selected in Control Panel in Vista Business - it will not open.  No error message appears - it just will not open.  No event is posted in the event log.
0
Comment
Question by:cwhatley
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
  • 2
8 Comments
 
LVL 98

Expert Comment

by:John Hurst
ID: 24729072
I can only think of a couple of reasons (this is a basic feature):
1. The userid you are using does have admin permissions
2. You have some sort of virus, malware or basic system corruption.
... Thinkpads_User
0
 
LVL 16

Expert Comment

by:cantoris
ID: 24730814
Does
control.exe appwiz.cpl
also not work?
(Type it from a command prompt)
0
 
LVL 16

Expert Comment

by:cantoris
ID: 24730820
If no good, I've read of someone doing the following to fix it (also from a command prompt):

regsvr32 appwiz.cpl
regsvr32 mshtml.dll
0
How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

 

Author Comment

by:cwhatley
ID: 24731367
Thinkpads -  User is setup as administrator with all the usual permissions... and no malware, viruses or adware - system is as clean as a whistle! :-)

cantoris - The "control.exe appwiz.cp"l command causes just the outline of a window to appear for about half a second - then it disappeared.  

The "regsvr32 appwiz.cpl" command returns this error:
The module "appwiz.cpl" may not be compatible with the version of Windows that you are running.  Check if the module is compatible with an x86 (32-bit) or x64 (64-bit) version of regsvr32.exe.  This may be onto something as this Windows vista started out as version Home Premium and was upgraded to Vista Business (32-bit).

The "regsvr32 mshtml.dll" command returns this error:
The module "mshtml.dll" was loaded but the entry-point DllRegistryServer was not found.  Make sure that "mshtml.dll" is a valid DLL or OCX file and then try again.

Thanks for your input everybody!


0
 

Author Comment

by:cwhatley
ID: 24731375
Oh - one more thing....  Vista SP1 will not load.   Error says - "an unknown error occurred"
0
 
LVL 16

Expert Comment

by:cantoris
ID: 24731381
This sounds a rather more fundamental error then.
Have you tried
SFC  /SCANNOW
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 24731388
I would say you either have some significant virus/malware or software corruption as suggested in my first post, or possibly have a hardware problem (memory or hard drive).

If you do hardware tests and they work out OK, then you probably need to save your data, re-format and re-image your system. ... Thinkpads_User
0
 

Accepted Solution

by:
cwhatley earned 0 total points
ID: 24890403
Client is not willing to do a re-format and re-install and he came up with his own solution - to give this computer to his nephew, who is an aspiring computer geek - and get a new PC with Windows XP Pro on it.  Thanks to all for your input.
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main issue when installing Vista and XP in dual boot is when you have to reinstall any of the two when something fails, let's say a hard disk failure, a lost partition, virus, etc. What commonly happens is that you lose all your hard work config…
The Service applet starts in Extended Mode by Default, with a taskpad on the left of the services pane. This view mode was introduced in XP. As I find it not very usefull, I like to use the Standard view as default, and without the Console tree. …
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question