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Can't connect built in wireless and Unknown Device in Device Manager

Can't connect to the Internet with the built in wireless but I can plug in a Netgear usb wireless adaptor and connect. I also have an Unknown Device in Device Manager that I dont know what it is for. The brand of laptop is Toshiba Tecra M1. I went to the Toshiba drivers site and there are several wireless drivers to download. I am not sure which one to install. Can anyone give some feedback on what I should do to get the built in wireless to work. Also when I click on view available wireless networks with the built in connection there none found. When I do the samething with the netgear adaptor I find several. BTW I have turned on the wireless switch.
Thanks,
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ASKER CERTIFIED SOLUTION

Alan Hardisty

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bbbb2

ASKER

Should uninstall each driver that doesnt work before I install a different driver?
bbbb2

Alan Hardisty

You can try but there is no easy way to do this as there is no Add/Remove option, so you may have a hard time. The only option I know about is the system restore option.
I would just install one by one until you get it going, then system restore it back to before you started installing and then go for the right driver.

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phototropic

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SOLUTION

Darr247

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Darr247

> You should also find that information phototropic talks about in Start->Run, devmgmgt.msc [Enter]

Oops - Device Manager starts by running devmgmt.msc (not devmgmgt.msc), of course.

If that info does not appear there, run MSINFO32 and look in Components->Problem Devices.