Cannot delete mailbox store in exchange 2003

Hi,
I need some urgent help
When i try to delete the store i got the following message
One or more users currently use this mailbox store. These users must be moved to a different mailbox store or be mail disabled before deleting this store.
I have tested the following:http://support.microsoft.com/kb/279202
But there is no users (exept system mailbox, smtp, system attendant) that have this mailbox store.
br
Rolf

IntesyNordicAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

MesthaCommented:
Have you restarted the information store service and then tried again?
The error usually means what it says - there is a mailbox, usually unused that is pointing to the server. The system mailboxes will not cause the problem.

Simon.
0
IntesyNordicAuthor Commented:
Hi,
Yes i have restarted everything. But the same problem.
There is no mailbox pointing to that store in AD
Rolf
0
cmccallCommented:
Move the system attendant mailbox.  The procedure is listed here

http://exchangeshare.wordpress.com/2008/08/19/how-to-move-system-attendant-mailbox-exchange-2003/
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

gauravbhandariCommented:
Have you checked using Method 4 mentioned in the article that you followed?
If yes & still it is not letting you to remove exchange 2003, then you can follow below steps:
1. Take system state backup of your AD.
2. Open adsiedit.msc console on any of the DC's.
3. Expand Configuration partition > CN=Services > CN=Microsoft Exchange > CN=Organization name > CN=Administrative Groups > CN=Your Administrative Group > CN=Servers > CN=Servername (that needs to be removed) > CN=Storage Group > Highlight CN=Information Store > In the right hand side pane, it will list Mailbox Store & Public Folder Store > Select both, right click & delete them.
4. Now, proceed with uninstallation.
0
IntesyNordicAuthor Commented:
Yes i have tested Method 4.
 I don't wan to remove the server just to delete the standarduser01 mailbox store and this contains the SA mailbox. I will test to move the SA mailbox manually as cmccall suggested. If this works i can just delete the db-files and have the store dismounted
0
IntesyNordicAuthor Commented:
Hi,
I have now moved the system attendant mailbox to standarduser02. But  still got the message " One or more users currently use this mailbox store. These users must be moved to a different mailbox store or be mail disabled before deleting this store" when i try to delete the store standarduser01.
0
cmccallCommented:
OK, can run a query for any user that has that mailbox store as the homeMDB?

"(&(objectCategory=user)(homeMD=<DN of the store in question>))"  I am guessing that there is something in the directory that has this listed.  It may be a user that was removed and for some reason that value did not get scrubbed.  

If all else fails, you can hack it out with ADSIEDIT.  Make sure you get a good system state backup first.
0
IntesyNordicAuthor Commented:
Hi
 Can you check whats wrong with this query. I run it in AD, find custom search, ldap query

"(&(objectCategory=user)(homeMD=CN=Standarduser01 (SEHFS01X),CN=First Storage Group,CN=InformationStore,CN=SEHFS01X,CN=Servers,CN=Nordic,CN=Administrative Groups,CN=BUAG,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=BUAG,DC=locall))"  
0
cmccallCommented:
Ahh, sorry.  Replace ObjectCategory with ObjectClass
0
IntesyNordicAuthor Commented:

it start searching but don't find anything. I tried to change to Startdarduser02 but the query don't find anything there either. Something wrong with the query?
0
cmccallCommented:
Looking at your query, there are two "l"s in local.  DC=BUAG,DC=locall.  Check that and try again
0
IntesyNordicAuthor Commented:
It's the same with one l
0
gauravbhandariCommented:
If its not returning anything, then you can go ahead & remove the database files by dismounting the Mailstore. If it still does not let u do so, stop Information Store service & then try to remove the database files.
0
cmccallCommented:
it's also homeMDB not homeMD
0
cmccallCommented:
That was my fault.  I had the typo there.
0
IntesyNordicAuthor Commented:
The query worked when running ldifd program
But there is only 3 system mailboxes and one smtp mailsbox
0
IntesyNordicAuthor Commented:
Hi,
I think i have to live with this but i can remove the database files to get som more diskspace.

1. First i moved all mailboxes to another store.
2. Moved the system attendant to another store.http://exchangeshare.wordpress.com/2008/08/19/how-to-move-system-attendant-mailbox-exchange-2003/
3. Dismount the mailstore (set it no mount at startup)
4 Delete the database files

Thanx all for your help
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
vicosoCommented:
Go to the Active Directory Users and Computers>Right click domain name and click find, go to advanced tab>in the field select users>"Exchange Home server" attribute> Ends with>"Server name".

This will show the all the users that are connected to the server. If you dont find anything search in the entire directory.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.