Solved

bsod

Posted on 2009-06-27
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Last Modified: 2012-05-07
sbs2003 server
raid5 3 disk
1 disk died
disk replaced and rebuild started
power failure (not sure what hapen from there I wasn't there)
now rebuild has finished but i ham having a BSOD

Question... doing a consistensy check will solve the problem or will it be worst?
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Question by:benoitvanier
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7 Comments
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 24729403
I guess it all depends on the BSOD error message.
A full disk check (CHKDSK /R) will not upset things, it can only help.
What is the Error Message (the first set of 0x00000000 codes would be useful and any STOP message or IRQL_NOT_LESS_THAN etc).
Alan
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Author Comment

by:benoitvanier
ID: 24729414
this is it STOP 0x0000007B
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 24729428
Several possibilities - any other message with the BSOD?
http://support.microsoft.com/kb/947480/en-us
 http://support.microsoft.com/search/default.aspx?mode=r&query=STOP+0x0000007B+2003&spid=global&catalog=LCID%3D2057&2057comm=1&res=20
The last link takes you to a Microsoft Search on the BSOD error - hopefully you may have more info to hand that might allow you to narrow down the problem.
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 24729436
Once resolved - if you don't have a UPS, I would suggest you seriously consider one, and also, if your RAID controller can handle it and your budgets cope, insert a Hot Spare disk so that if/when the next disk fails, the server will get on with using the Hot Spare immediately and rebuild your array before you even realise a disk has failed.
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Author Comment

by:benoitvanier
ID: 24729584
sorry but non of them seems to apply!
anny other sugestion?
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Author Comment

by:benoitvanier
ID: 24730084
Finaly whent to recovery console
fixmbr
fixboot
chkdsk /f
replace %windir%\system32\config\system by %windir%\restore\system
reboot
login
and wayting for two hour now for "applying computer settings"
user can access shared drive but can't connect to exchange
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LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 24730438
Applying computer settings can be down to a service not starting properly.  I had a similar problem with the Exchange Information Store.
I use software called NetSupport Manager, which is remote control software and this allowed to to connect remotely and see what service was hanging, so a boot into safe mode and disabling the information store got me up and running, then I had to work out why the information store was causing a problem.
Try safe mode and disabling the information store.  Change it under services from automatic to disabled and reboot.
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