Solved

HP CUE Status has stopped working

Posted on 2009-06-28
2
1,746 Views
Last Modified: 2013-12-15
Hello,

I am using Vista win64 . HP


When I open my computer. It shows me this msg. I don't know it is for what and why ?

but i think it is about the printer ... ?

Please check the attachment.

and this :


Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      hpqSTE08.exe
  Application Version:      82.0.173.0
  Application Timestamp:      457ce7be
  Fault Module Name:      hpqsti08.dll
  Fault Module Version:      82.0.173.0
  Fault Module Timestamp:      457ce8ce
  Exception Code:      c0000005
  Exception Offset:      0000e482
  OS Version:      6.0.6002.2.2.0.768.3
  Locale ID:      13313
  Additional Information 1:      fd00
  Additional Information 2:      ea6f5fe8924aaa756324d57f87834160
  Additional Information 3:      fd00
  Additional Information 4:      ea6f5fe8924aaa756324d57f87834160

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409




0
Comment
Question by:mb4ever
2 Comments
 
LVL 4

Accepted Solution

by:
WestCoastJohn earned 500 total points
ID: 24730569
The error is occuring because the program, hpqste08.exe is crashing. Usually, this program is a part of an HP Imaging product, however, it is not necessary to have running at startup, as it is usually configured to do.

You can go to Start > Run... and type in 'msconfig' and hit Enter.
This will give you the 'System Configuration Utility'.
Click on the 'Startup' tab, find 'hpqste08.exe' in the list, and remove the check from the box next to it.
It will ask you to restart your computer, do so.
When the computer restart, you'll be presented with a dialog box, click the checkbox inside it, and click 'Ok'.

Let me know if this helps.

John Jennings
MCP,MCDST,MCITP,MCTS
0
 

Author Closing Comment

by:mb4ever
ID: 31597662
Thaaanks a lot :) u solve it
0

Featured Post

Save the day with this special offer from ATEN!

Save 30% on the CV211 using promo code EXPERTS30 now through April 30th. The ATEN CV211 connects a laptop directly to any server allowing you instant access to perform data maintenance and local operations, for quick troubleshooting, updating, service and repair.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

An article on effective troubleshooting
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question