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HP CUE Status has stopped working

Posted on 2009-06-28
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1,735 Views
Last Modified: 2013-12-15
Hello,

I am using Vista win64 . HP


When I open my computer. It shows me this msg. I don't know it is for what and why ?

but i think it is about the printer ... ?

Please check the attachment.

and this :


Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      hpqSTE08.exe
  Application Version:      82.0.173.0
  Application Timestamp:      457ce7be
  Fault Module Name:      hpqsti08.dll
  Fault Module Version:      82.0.173.0
  Fault Module Timestamp:      457ce8ce
  Exception Code:      c0000005
  Exception Offset:      0000e482
  OS Version:      6.0.6002.2.2.0.768.3
  Locale ID:      13313
  Additional Information 1:      fd00
  Additional Information 2:      ea6f5fe8924aaa756324d57f87834160
  Additional Information 3:      fd00
  Additional Information 4:      ea6f5fe8924aaa756324d57f87834160

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Question by:mb4ever
2 Comments
 
LVL 4

Accepted Solution

by:
WestCoastJohn earned 500 total points
ID: 24730569
The error is occuring because the program, hpqste08.exe is crashing. Usually, this program is a part of an HP Imaging product, however, it is not necessary to have running at startup, as it is usually configured to do.

You can go to Start > Run... and type in 'msconfig' and hit Enter.
This will give you the 'System Configuration Utility'.
Click on the 'Startup' tab, find 'hpqste08.exe' in the list, and remove the check from the box next to it.
It will ask you to restart your computer, do so.
When the computer restart, you'll be presented with a dialog box, click the checkbox inside it, and click 'Ok'.

Let me know if this helps.

John Jennings
MCP,MCDST,MCITP,MCTS
0
 

Author Closing Comment

by:mb4ever
ID: 31597662
Thaaanks a lot :) u solve it
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