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Office 2007 documents (like .docx or .pptx) don't have any icons - how can I get them back?

Posted on 2009-06-28
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Last Modified: 2012-06-21
After upgrading from Office 2007 to 2003 on my Vista PC, office documents don't have any icons, but the apps have icons as usual (see Screenshot 1.jpg).

In Default Programs, office documents are set to open with an unknown program (see Screenshot 2.jpg).

For .docx, I changed this unknown program to Microsoft Word, to see if that would fix the problem. It didn't (see Icons.jpg), as the icon for .docx just changed itself to something weird.

Although reinstalling would probably fix it, I use a lot of addons with office, so don't really want to have to reinstall them too. Repairing the installation via Control Panel didn't work.

This is probably an easy fix, I just haven't worked out how to do it yet.
Screenshot-1.jpg
Screenshot-2.jpg
Icons.jpg
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Question by:pigletiger
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LVL 57

Expert Comment

by:Pete Long
ID: 24730559
Hello pigletiger,

Install the office 2007 compatibility pack


Regards,

PeteLong
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LVL 57

Expert Comment

by:Pete Long
ID: 24730561
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Author Comment

by:pigletiger
ID: 24730570
Sorry I forgot to mention this earlier:

Office documents still open with office programs. This is weird, as Default Programs says they don't. For this reason, the compatibility pack probably won't help. Does it even install on Office 2007?
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Author Comment

by:pigletiger
ID: 24730581
To PeteLong

The compatibility pack installed, but didn't make any difference.
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LVL 25

Expert Comment

by:-MAS
ID: 24730583
Open the MS word/Excel 2007 program first . Then try opening the file from the program.

If it is opening please let me know.

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Author Comment

by:pigletiger
ID: 24730589
abbasiftt,

The documents open with the programs they should do, from inside the programs or just by double-clicking the files. My problem is that they don't have icons.
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LVL 25

Expert Comment

by:-MAS
ID: 24730595
Try another profile. administrator profile preferred.
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Author Comment

by:pigletiger
ID: 24730599
Do you mean log on as administrator (that makes no difference) or change a setting in Office, if so how?
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LVL 25

Expert Comment

by:-MAS
ID: 24730621
Try restore to a point before you install 2007.
If the restore is completed successfully. uninstall the office 2003 and install office 2007 as fresh installation.

Try and let me know.
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Author Comment

by:pigletiger
ID: 24730641
As I said, I don't want to uninstall - it would be a pain with all of my addons.



Someone here with the same problem:

http://www.howtofixcomputers.com/forums/microsoft-office/office-2007-icons-gone-104181.html

If someone uploaded the folder mentioned in post 7 of this thread (the link in the thread is dead) that would probably fix the problem.
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Accepted Solution

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pigletiger earned 0 total points
ID: 24730717
Fixed!

In default programs, when I changed the default program to open .docx, Microsoft Word was suggested twice as a program to open the format. I think this is because my PC had forgotten that I'd uninstalled Office 2003, so one of the suggestions was Office 2003 (uninstalled) and the other was 2007.

In my first attempt to fix my problem (resulting in Icons.jpg) I must have clicked on the (uninstalled) Office 2003 one by mistake.

I fixed the problem by going back and making 2007 version the default program. The rest of the office apps did the same thing automatically.
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