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OWA Exchange 2007 redirect /exchange to /owa with ISA 2004

Posted on 2009-06-28
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Background: We have recently put in a new Windows 2008 Server, Exchange 2007 to replace a Exchange 2003  to Exchange 2003 Server. The schema been updated, the mailboxes moved across and sending and receiving mail.

We still run a ISA 2004 Server to act as the company's firewall.

Issue:
The issue resides around OWA and the redirection of /exchange to /owa, I am not using SSL for owa and have removed these attributes from IIS 7, I can remotely access the website using http://mail.domain.com/owa but if I use http://mail.domain.com/exchange it redirect it to http://mail.domain.local/owa which of course fails from an external IP.

So is the issue around ISA 2004 that 2007 believes it is an internal address and instead of using the external redirect it uses the internal domain, if so is there a work around so that it publishes the external domain.

I have completed the internal and external url fields to be correct, other then this issue owa seems to be operating fine.

Any help will be greatly appreciated
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Question by:Nanosphere
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Expert Comment

by:aletjolly
ID: 24731448
Kindly give me more insight as what is happening as per your below description:
I can remotely access the website using http://mail.domain.com/owa but if I use http://mail.domain.com/exchange it redirect it to http://mail.domain.local/owa which of course fails from an external IP.

Now is http://mail.domain.com/exchange getting redirected to http://mail.domain.com/owa and are you successfully able to login internally or externally.
If this works internally (I mean on the Exchange Server) then it might be the problem with ISA, try including the "/owa" in the OWA publishing rule.
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Nanosphere earned 0 total points
ID: 24742204
The redirection is happening for /exchange to /owa, and internally this works fine as the internal domain is used.

But from a external entry point the external domain is substituted for the internal domain in the redirection. It is still trying to redirect it to /owa but exchange still thinks the device is coming from an internal domain, this is my assumption for using the internal domain to pass to the client.

I have done a work around to this issue, although I would like to resolve the issue better, I have using ISA changed the  firewall policy to change any code that pass through the policy from http://mail.domain.local  coverts to  http://mail.domain.com

This means the external domain is given the correct details, not ideal but it works.
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LVL 4

Expert Comment

by:aletjolly
ID: 24743181
I appreciate the information that you have shared, but I am not sure with the configurations on ISA so cannot comment on it.
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Expert Comment

by:AAunspaw
ID: 24861103
have you found a better resolve to this issue or figure out how to modify the redirect from the local FQDN to the external FQDN?
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Author Comment

by:Nanosphere
ID: 24903273
Sorry not found any better way to do it. I have to live with the work around thanks guys for all your help now closing this question
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