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NTbackup Exchange 2007

Posted on 2009-06-28
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Last Modified: 2012-05-07
I am on a window 2003 server.  I'm using ntbackup to backup the infostore on the 2007 exchange server to a file.  It backs up all the data then gives this error.  
The 'Microsoft Information Store' returned 'Instance not found

' from a call to 'HrESEBackupSetup()' additional data '-'The 'Microsoft Information Store' returned 'Functions called in an invalid sequence.

The infostore is running on it's own backup.  I've read the stuff about trying to backup the system state and infostore in the same backup.  This is not the problem.  Does anyone have any other ideas.
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Question by:longshot_tw2
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Expert Comment

by:Alan Hardisty
ID: 24732775
Are you backing up the system state at the same time as the store?  If so, run separate abckups for the system state and store.
Have a read through this article:
http://support.microsoft.com/kb/820272 
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Expert Comment

by:Alan Hardisty
ID: 24732780
Are there any errors in the application event logs that are recorded around the time of the failure?
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Alan Hardisty earned 125 total points
ID: 24732791
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by:longshot_tw2
ID: 24735365
Thank you for the help
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