Solved

Exchange 2003sp2 - Online Exchange Ntbackup failing with error

Posted on 2009-06-28
3
365 Views
Last Modified: 2012-05-07
Hi Experts,
My client runs Exchange 2003 SP2, on a MS 2003 Server SP1. We backup using Ntbackup.
The backup of Exchange has been failing with the following errors (a restart of the server didnt help, its been running OK for several years until recently):

Backup of "SERVER01\Microsoft Information Store\First Storage Group"
Backup set #3 on media #1
Backup description: "Set created 1/07/2008 at 2:48 PM"
Media name: "SERVER01-c-sysstate-Exch-Tue-Thu-Sat.bkf created 27/06/2009 at 9:01 PM"
Backup Type: Normal
Backup started on 27/06/2009 at 9:40 PM.
The 'Microsoft Information Store' returned 'Error returned from an ESE function call (d).' from a call to 'HrESEBackupRead()' additional data '-'The 'Microsoft Information Store' returned 'Error returned from an ESE function call (d).' from a call to 'HrESEBackupRead()' additional data '-'
The operation was ended.


In addtion, I can see the following that might help from the event log.

Event Type:      Warning
Event Source:      ESE
Event Category:      Online Defragmentation
Event ID:      705
Date:            28/06/2009
Time:            10:17:53 PM
User:            N/A
Computer:      SERVER01
Description:
Information Store (660) First Storage Group: Online defragmentation of database 'D:\Program Files\Exchsrvr\mdbdata\priv1.edb' terminated prematurely after encountering unexpected error -1018. The next time online defragmentation is started on this database, it will resume from the point of interruption.

Event Type:      Error
Event Source:      ESE
Event Category:      Database Page Cache
Event ID:      474
Date:            28/06/2009
Time:            10:17:53 PM
User:            N/A
Computer:      SERVER01
Description:
Information Store (660) First Storage Group: The database page read from the file "D:\Program Files\Exchsrvr\mdbdata\priv1.edb" at offset 9588981760 (0x000000023b8c4000) (database page 2341059 (0x23B8C3)) for 4096 (0x00001000) bytes failed verification due to a page checksum mismatch.  The expected checksum was 4861139407088000568 (0x43763c890b221e38) and the actual checksum was 8044009879196949827 (0x6fa2105dbb445d43).  The read operation will fail with error -1018 (0xfffffc06).  If this condition persists then please restore the database from a previous backup.  This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.


Any help much appreciated.
Best wishes,
Wilson
0
Comment
Question by:wilsonkjit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 76

Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 24732766
Have a read through the following link from Microsoft which will run you through some possible solutions / troubleshooting tips: http://support.microsoft.com/default.aspx?scid=kb;en-us;810411&Product=exch2003
0
 

Author Closing Comment

by:wilsonkjit
ID: 31597745
Thanks for reply. Yep it was disk errors. chkdsk fixed it.
Cheers for help
Wilson
0
 
LVL 76

Expert Comment

by:Alan Hardisty
ID: 24784266
Ah!  Good old chkdsk - fixes a multitude of sins.
Glad you are working again.  Thanks for the points.
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
how to add IIS SMTP to handle application/Scanner relays into office 365.

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question