?
Solved

Two 'Inbox' Folder in Outlook; When deleted one, lost the link to 'Service Calender'

Posted on 2009-06-28
3
Medium Priority
?
341 Views
Last Modified: 2012-05-07
I was surprised to see 2 folders of 'Inbox' in Outlook.

I just clicked on one and removed one, and left one.

But now I'm missing the shortcuts to the Service Calendar!

Firstly, why would there ever been 2 folders for Inbox (of course, not intentionally added).
And the other question is how to understand the link between the deleted inbox folder icon and the other shortcuts.

Thanks
0
Comment
Question by:anushahanna
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 23

Expert Comment

by:debuggerau
ID: 24733665
sounds like someone dragged dropped accidentally..
Either that, or a mailbox policy is now in effect, trying to move items out of exchange system protected folder items into another custom folder named - inbox ironically).

Depends if it is just a shortcut in the navigation pane, or a active folder that reappears in your mailbox store..
0
 
LVL 6

Author Comment

by:anushahanna
ID: 24753372
ok, I deleted one and it is gone.

can u please tell where is the settings for 'protected folder'? this is not the same as 'unread' folder?

the inbox is in the main folder and also in the shortcut. before, i was seeing 2 inboxes in the main folder.

Thanks for your help.
0
 
LVL 23

Accepted Solution

by:
debuggerau earned 2000 total points
ID: 24754097
depends if it was set up that way..

Depending on your version of outlook there are two areas to access the different items.

1) in the shortcut pane usually in the far left.
2) in the folder pane

you can customize the shortcut pane, and only change views in the folder pane..

So, depending where it was deleted from, you have either removed the folder, or just the shortcut.

Are you able to post a screenshot?

Also, what is a service calender? sounds like some department work calender.
And, if that is now missing, maybe more than the inbox is gone..

0

Featured Post

NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In-place Upgrading Dirsync to Azure AD Connect
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
Suggested Courses
Course of the Month11 days, 6 hours left to enroll

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question