Solved

Two 'Inbox' Folder in Outlook; When deleted one, lost the link to 'Service Calender'

Posted on 2009-06-28
3
331 Views
Last Modified: 2012-05-07
I was surprised to see 2 folders of 'Inbox' in Outlook.

I just clicked on one and removed one, and left one.

But now I'm missing the shortcuts to the Service Calendar!

Firstly, why would there ever been 2 folders for Inbox (of course, not intentionally added).
And the other question is how to understand the link between the deleted inbox folder icon and the other shortcuts.

Thanks
0
Comment
Question by:anushahanna
  • 2
3 Comments
 
LVL 23

Expert Comment

by:debuggerau
ID: 24733665
sounds like someone dragged dropped accidentally..
Either that, or a mailbox policy is now in effect, trying to move items out of exchange system protected folder items into another custom folder named - inbox ironically).

Depends if it is just a shortcut in the navigation pane, or a active folder that reappears in your mailbox store..
0
 
LVL 6

Author Comment

by:anushahanna
ID: 24753372
ok, I deleted one and it is gone.

can u please tell where is the settings for 'protected folder'? this is not the same as 'unread' folder?

the inbox is in the main folder and also in the shortcut. before, i was seeing 2 inboxes in the main folder.

Thanks for your help.
0
 
LVL 23

Accepted Solution

by:
debuggerau earned 500 total points
ID: 24754097
depends if it was set up that way..

Depending on your version of outlook there are two areas to access the different items.

1) in the shortcut pane usually in the far left.
2) in the folder pane

you can customize the shortcut pane, and only change views in the folder pane..

So, depending where it was deleted from, you have either removed the folder, or just the shortcut.

Are you able to post a screenshot?

Also, what is a service calender? sounds like some department work calender.
And, if that is now missing, maybe more than the inbox is gone..

0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Find out what Office 365 Transport Rules are, how they work and their limitations managing Office 365 signatures.
Are you unable to connect or configure Hotmail email account in Microsoft Outlook 2010, 2007? Or Outlook.com emails are not downloading to Outlook? Lets’ see the problem and resolve Outlook Connector error syncing folder hierarchy (0x8004102A).
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now