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Two 'Inbox' Folder in Outlook; When deleted one, lost the link to 'Service Calender'

Posted on 2009-06-28
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Last Modified: 2012-05-07
I was surprised to see 2 folders of 'Inbox' in Outlook.

I just clicked on one and removed one, and left one.

But now I'm missing the shortcuts to the Service Calendar!

Firstly, why would there ever been 2 folders for Inbox (of course, not intentionally added).
And the other question is how to understand the link between the deleted inbox folder icon and the other shortcuts.

Thanks
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Question by:anushahanna
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3 Comments
 
LVL 23

Expert Comment

by:debuggerau
ID: 24733665
sounds like someone dragged dropped accidentally..
Either that, or a mailbox policy is now in effect, trying to move items out of exchange system protected folder items into another custom folder named - inbox ironically).

Depends if it is just a shortcut in the navigation pane, or a active folder that reappears in your mailbox store..
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by:anushahanna
ID: 24753372
ok, I deleted one and it is gone.

can u please tell where is the settings for 'protected folder'? this is not the same as 'unread' folder?

the inbox is in the main folder and also in the shortcut. before, i was seeing 2 inboxes in the main folder.

Thanks for your help.
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debuggerau earned 2000 total points
ID: 24754097
depends if it was set up that way..

Depending on your version of outlook there are two areas to access the different items.

1) in the shortcut pane usually in the far left.
2) in the folder pane

you can customize the shortcut pane, and only change views in the folder pane..

So, depending where it was deleted from, you have either removed the folder, or just the shortcut.

Are you able to post a screenshot?

Also, what is a service calender? sounds like some department work calender.
And, if that is now missing, maybe more than the inbox is gone..

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