anushahanna
asked on
Two 'Inbox' Folder in Outlook; When deleted one, lost the link to 'Service Calender'
I was surprised to see 2 folders of 'Inbox' in Outlook.
I just clicked on one and removed one, and left one.
But now I'm missing the shortcuts to the Service Calendar!
Firstly, why would there ever been 2 folders for Inbox (of course, not intentionally added).
And the other question is how to understand the link between the deleted inbox folder icon and the other shortcuts.
Thanks
I just clicked on one and removed one, and left one.
But now I'm missing the shortcuts to the Service Calendar!
Firstly, why would there ever been 2 folders for Inbox (of course, not intentionally added).
And the other question is how to understand the link between the deleted inbox folder icon and the other shortcuts.
Thanks
ASKER
ok, I deleted one and it is gone.
can u please tell where is the settings for 'protected folder'? this is not the same as 'unread' folder?
the inbox is in the main folder and also in the shortcut. before, i was seeing 2 inboxes in the main folder.
Thanks for your help.
can u please tell where is the settings for 'protected folder'? this is not the same as 'unread' folder?
the inbox is in the main folder and also in the shortcut. before, i was seeing 2 inboxes in the main folder.
Thanks for your help.
ASKER CERTIFIED SOLUTION
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Either that, or a mailbox policy is now in effect, trying to move items out of exchange system protected folder items into another custom folder named - inbox ironically).
Depends if it is just a shortcut in the navigation pane, or a active folder that reappears in your mailbox store..