<div>
Does the user have Windows Vista?
</div>


<div>
XP I think but will double check. Cheers for the quick response though!!
</div>


XP I think but will double check. Cheers for the quick response though!!

<div>
If you run the Best Practice Analyser on your exchange server, it will tell you what patches you are missing.<br />
I have seen this quite a few times though on clients I have taken over that have started to use Windows Vista.
</div>


If you run the Best Practice Analyser on your exchange server, it will tell you what patches you are missing.
I have seen this quite a few times though on clients I have taken over that have started to use Windows Vista.

<div>
Quick response and very helpful
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<div>
<div class="content wysiwyg-content">
Hi all,<br />
<br />
Got a user who uses our Outlook Web Access (OWA) to get his emails.<br />
However, he's recently gone to type an email, and, as you'll see from the screen shot below, the message body/editor box is blue with a red/white cross in it so that he can't type.<br />
<br />
Now, I've had a very quick scout on the net and found it might be caused by an MS update, but I'm confused as to why it's just him and no-one else.<br />
<br />
Any ideas on how to solve this?<br />
<br />
Thanks!<br />
<a href="https://filedb.experts-exchange.com/incoming/2009/06_w27/154735/OWA.JPG" target="_blank" class="file-inline" title="OWA Error (43 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>OWA.JPG</a>
</div>
</div>


OWA.JPG

Hi all,

Got a user who uses our Outlook Web Access (OWA) to get his emails.
However, he's recently gone to type an email, and, as you'll see from the screen shot below, the message body/editor box is blue with a red/white cross in it so that he can't type.

Now, I've had a very quick scout on the net and found it might be caused by an MS update, but I'm confused as to why it's just him and no-one else.

Any ideas on how to solve this?

Thanks!

Unable to type in message body in Outlook Web Access

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Windows XP is the sixth release of the NT series of operating systems, and was the first to be marketed in a variety of editions: XP Home and XP Professional, designed for business and power users. The advanced features in XP Professional are generally disabled in Home Edition, but are there and can be activated. There were two 64-bit editions, an embedded edition and a tablet edition.

Windows XP

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.