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terminal services redirected printer wont clear after session logoff

Posted on 2009-06-29
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Last Modified: 2013-11-21
On server 2003 running terminal services there are 40 connected users with approximately 15 different printer drivers.

sometimes, after users log off, their redirected printers won't clear.
when they logon again a new redirected printer is created and so on.
the result is that there are "phantom" redirected printers in the server.
The only way to remove them is to delete them one by one.
To do that, I make sure no one is logged on, stop the spooler, delete all files from the PRINTERS folder, start the spooler and delete all printers.

Any idea how to prevent these "phantom" printers or to make sure thay are deleted when the user will logoff?

Thanks.
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Question by:OrenRozen
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by:MariusSunchaser
ID: 24735476
Hi there.
Are the users renaming the printers during their session?
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by:OrenRozen
ID: 24735787
no
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by:MariusSunchaser
ID: 24736184
Hmmm

I bet there is 1 of these problems:
1. The drivers installed on the server are others than the drivers installed on the client.
2. Your printer is not fully compatible with Terminal Services.

Can you please check the system log and give me the exact error you get?
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by:OrenRozen
ID: 24737548
It is possible that some of the drivers are not fully compatible for terminal services. BUT it also happening with the default 'HP Laserjet 4' internal driver that is fully compatible for terminal services.
Same driver is also used on the workstation.

The system event log shows the events 8, 4 and 3 (purge, pending delete, deleted) but no errors or any events on the printers that the system won't delete.

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