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allow images to be view in email on a blackberry bold

How do you set IT Policy in the Blackberry Enterprise server to allow images to be view in email on a blackberry bold
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There are a couple of rules, but by default it should be enabled.

The rule you're looking for is: "Disable manual download of external images", which is located in the "Email Messaging" policy group. Default setting is "false", meaning a user by default is enabled to download images manually.

You should also check that the "Disable rich content email" IT policy is set to "false" (double-negative, meaning it's true)
niTeeAuthor Commented:
Thank you for the feedback. I have checked the IT Policy and as far as i can see there is not email Policy within it for me to set the settings you indicated. The version of BES we are currently using is Would this have been a default in the IT Policy or is it one i should have created

Ahh ok, that explains a lot! HTML email is only available with service pack 6 and you're on SP4!
Download and apply the latest service pack with maintenance release and you'll get images and html email down to your bold!
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