Solved

allow images to be view in email on a blackberry bold

Posted on 2009-06-29
3
439 Views
Last Modified: 2012-06-27
How do you set IT Policy in the Blackberry Enterprise server to allow images to be view in email on a blackberry bold
0
Comment
Question by:niTee
  • 2
3 Comments
 
LVL 19

Expert Comment

by:-jonny-
ID: 24740837
There are a couple of rules, but by default it should be enabled.

The rule you're looking for is: "Disable manual download of external images", which is located in the "Email Messaging" policy group. Default setting is "false", meaning a user by default is enabled to download images manually.

You should also check that the "Disable rich content email" IT policy is set to "false" (double-negative, meaning it's true)
0
 

Author Comment

by:niTee
ID: 24745740
Thank you for the feedback. I have checked the IT Policy and as far as i can see there is not email Policy within it for me to set the settings you indicated. The version of BES we are currently using is 4.1.4.15. Would this have been a default in the IT Policy or is it one i should have created

0
 
LVL 19

Accepted Solution

by:
-jonny- earned 500 total points
ID: 24754606
Ahh ok, that explains a lot! HTML email is only available with service pack 6 and you're on SP4!
Download and apply the latest service pack with maintenance release and you'll get images and html email down to your bold!
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction This article is a continuation of Part-1 as evident from the title. Please visit this page (http://www.experts-exchange.com/articles/18706/Backing-up-personal-data-on-your-Android-device-Part-1.html) to read the earlier Part -1. If y…
A brand new malware strain was recently discovered by security researchers at Palo Alto Networks dubbed “AceDeceiver.” This new strain of iOS malware can successfully infect non-jailbroken devices and jailbroken devices alike.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
The Email Laundry PDF encryption service allows companies to send confidential encrypted  emails to anybody. The PDF document can also contain attachments that are embedded in the encrypted PDF. The password is randomly generated by The Email Laundr…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question