Solved

how do i delete normal.dot on TS

Posted on 2009-06-29
2
353 Views
Last Modified: 2012-06-27
I have a database application that calls word to produce invoices. When it tasked to do this winword.exe takes up 100% processor time and causes my database application to crash. This only happens when i use this application over terminal services but when working local on the LAN everything works just fine. The application worked very well even over TS until last week. No changes were made to the TS. This is affecting all TS users. The database application is Colleague (a recruitment package) and office 2003 with the latest service pack.
0
Comment
Question by:granite03
  • 2
2 Comments
 
LVL 37

Accepted Solution

by:
Joanne M. Orzech earned 125 total points
ID: 24737112
Why do you want to delete normal?  Word will just create another one when you launch it.

You might want to try running word from a command line /a switch
http://support.microsoft.com/default.aspx/kb/210565
0
 
LVL 37

Expert Comment

by:Joanne M. Orzech
ID: 25580767
Great!  Thank you.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
A list of top three free exchange EDB viewers that helps the user to extract a mailbox from an unmounted .edb file and get a clear preview of all emails & other items with just a single click on mailboxes.
This video walks the viewer through the process of creating Hyperlinks for the web and other documents. Select the "Insert" tab: Click "Hyperlink":  Type "http://" followed by a web address to reference a website or navigate to a document to ref…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

713 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question