Solved

Outlook Web Access Error on HTC Touch Pro 2 (Opera Mobile 9.5)

Posted on 2009-06-29
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Last Modified: 2013-12-07
Hi,

We've recently bought 2x HTC Touch Pro 2's as company PDA's for myself and the sales director. The handsets themselves are brilliant and with a little customisation work just the way I need them to.

I only have one issue with it, when I try to visit our Outlook Web Access web page from Opera, I get a simple error message on-screen:

-2146893055 (0x80090301)

This used to happen on Pocket Internet Explorer on my old HTC Touch and Touch Diamond but never in Opera.

On initial investigation, I can't find much supporting this error. The only criteria I have to start troubleshooting is:

Connects to OWA absolutely fine over activesync (USB) or Company Wi-Fi. However, when I try in on my home Wi-Fi or on 3G, I get this error.

It makes me think there is some kind of authentication going on behind the scenes which I can't see.

I didnt have this problem on my Touch Diamond, or indeed on Opera ever before.

Is there a configuration change or changes I can make to tone down the security or simila just to allow access to OWA.

I'm upgrading to Exchange 2007 in 6-12 months, but for now I've got to put up with downloading the messages through Outlook Mobile, but cannot send through it so we have to use OWA.

A bit backwards I agree, but we only have to bare with it for a few more months.

Any comments are greatly appreciated.

Thanks in advance!



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Question by:robsamuel2k8
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Accepted Solution

by:
Alan Hardisty earned 500 total points
ID: 24737301
Have you considered Activesync (HTTP over RPC), not OWA?  Much easier and much more likely to work?  Simple to setup and the best thing since sliced bread in my opinion!
http://www.amset.info/exchange/rpc-http.asp
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Author Comment

by:robsamuel2k8
ID: 24737450
Hi,

Just about to look into it now, does it work OK with exchange 2000?
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 24737496
You can but you will need Mobile Information Server in addition to make it work but you may as well wait to get Exchange 2007 as I believe you have to buy it.  Sorry - thought I saw Exchange 2003 listed.  Need my eyes tested.
Does the URL work in IE on a desktop?
If not, have a look at this troubleshooting guide:
http://technet.microsoft.com/en-us/library/cc751281.aspx
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Author Comment

by:robsamuel2k8
ID: 24737640
Hi, the URL works perfectly on IE/Opera/Firefox on a PC, but not on Opera Mobile 9.5. All I get is the numerical error. There must be some extra authentication going on somewhere...
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LVL 76

Expert Comment

by:Alan Hardisty
ID: 24737666
Have you tried using IE on the phone not Opera?
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Author Comment

by:robsamuel2k8
ID: 24743735
IE does exactly the same thing I'm afraid. I've set Opera up now to broadcast as Firefox and it seems to work OK, was set to mimic IE.

Also, there's a product called Emoze which uses push e-mal so we're trialing that too.

Thanks for the comments, I'll award the points now.

Cheers, Rob
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