Solved

Print Server

Posted on 2009-06-29
4
199 Views
Last Modified: 2012-05-07
Need some help troubleshooting print server problem.  Over the weekend, we imaged and restored on to new, different hardware, our domain controllers and print server.
On the client workstations that already had printers installed, the printers work fine.
However, if I try to add a printer with the wizard, the following error message comes up:
Windows cannot connect to the printer. Either the printer name was typed incorrectly or the specified printer has lost its connection to the server.
I can get to the printers and add them by running \\servername and then connecting.
I tried installing a new printer and drivers on the print server and the results are the same.
In the Add Printer wizard, the printers are showing up in the Find Printers window after clicking Find Now.
Can anyone help get the Add Printer wizard functionality restored?
Thanks in advance for your help!
0
Comment
Question by:rstorm1
  • 2
  • 2
4 Comments
 
LVL 11

Expert Comment

by:loftyworm
ID: 24738116
I am not sure about the specific issue here, but I have had to do some Print server restores before on 2k3.  What I did was;
Export from old and import to new
  • hklm\system\currentcontrolset\control\print  
  • hklm\software\Microsoft\windows nt\current version\Ports  
  • Restore the entire spool directory
Of coarse, turn the print service off before and then on after.

If this doesn't work, let me know and I will see if I can find something.
0
 
LVL 4

Author Comment

by:rstorm1
ID: 24738514
So, import the Print and Ports registry keys to the new system.
Can you give me a little more info. on how you would go about restoring the entire spool directory?
Thanks
0
 
LVL 11

Expert Comment

by:loftyworm
ID: 24738548
After a hard lesson, I setup an NTBackup script to grab the Dir and reg keys.  For one time, just run the wizard.
0
 
LVL 4

Accepted Solution

by:
rstorm1 earned 0 total points
ID: 24756625
This ended up being a replication/Active Directory problem.  After restoring/repairing Active Directory, had to remove the print server from the domain and add it back in to get this problem fixed.
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So you have two Windows Servers and you have a directory/folder/files on one that you'd like to mirror to the other?  You don't really want to deal with DFS or a 3rd party solution like Doubletake. You can use Robocopy from the Windows Server 200…
While rebooting windows server 2003 server , it's showing "active directory rebuilding indices please wait" at startup. It took a little while for this process to complete and once we logged on not all the services were started so another reboot is …
Windows 10 is mostly good. However the one thing that annoys me is how many clicks you have to do to dial a VPN connection. You have to go to settings from the start menu, (2 clicks), Network and Internet (1 click), Click VPN (another click) then fi…
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…

813 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now