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upgrading asdm image

I have just upgraded my asdm image to 5.2 on my cisco 5510 as instructued in the manual via the asdm but now i cannot access my fw using asdm
it errors: unable to launch device manager...

i have accessed via the CLI to check the new asdm  image is loaded and used using the 'asdm show image' so it has copied and changed to this to boot but will not work now

below is exactly what i have done so far
Step 1 Download the new ASDM image to your PC.

Step 2 Launch ASDM.

Step 3 From the Tools menu:

"In ASDM 5.0 and 5.1, click Upload Image from Local PC.


Step 4 With ASDM selected, click the Browse Local button to select the new ASDM image.

Step 5 To specify the location in Flash memory where you want to install the new image, enter the directory path in the field or click the Browse Flash button.

If your security appliance does not have enough memory to hold two ASDM images, overwrite the old image with the new one by specifying the same destination filename. You can rename the image after it was uploaded using the Tools > File Management tool.

If you have enough memory for both versions, you can specify a different name for the new version. If you need to revert to the old version, it is still in your Flash memory.

Step 6 Click Upload Image.

When ASDM is finished uploading, you see the following message:

"ASDM Image is Uploaded to Flash Successfully."

Step 7 If the new ASDM image has a different name than the old image, then you must configure the security appliance to load the new image in the Configuration > Properties > Device Administration > Boot System/Configuration pane.

Step 8 To run the new ASDM image, you must quit out of ASDM and reconnect.

any ideas
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hercnemesis
Asked:
hercnemesis
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1 Solution
 
3nerdsCommented:
Make sure the line in you config matches the name in flash exactly.

asdm image disk0:/asdm-621.bin

What image did you upgrade to? Only certain ASDM images are compatible with certain ASA code versions.

Regards,

3nerds
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hercnemesisAuthor Commented:
i upgraded to asdm version 5.2(3) from version 5.0
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3nerdsCommented:
What version of asa code are you running?

3nerds
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hercnemesisAuthor Commented:
version 7.0
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3nerdsCommented:
I do not see version 5.2(3) being available any longer maybe there was a bug. I do see 5.2(4) and it is for version 7.2 of the asa code. Also I looked back at some older 5.1(2) code and it needed 7.1 running on the asa.

I would upgrade your ASA code to meet the need of the new ASDM or downgrade your ASDM code.

Regards,

3nerds
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hercnemesisAuthor Commented:
how do i downgrade my asdm back to the old(5.0) one using CLI as not used to using commands? i will do this for now as dont want to messup the fw image
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3nerdsCommented:
You will have to copy the image from TFTP to the ASA.

http://www.cisco.com/en/US/products/ps6120/products_configuration_example09186a008067e9f9.shtml#maintask2

Good Luck,

3nerds
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hercnemesisAuthor Commented:
thankyou for your quick response, i have put old image backon so will prepare to upgrade both images as suggested when ready

thanks for your help
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