Blank document opens when opening another word document.

When some of the users...not all...open a word document that has all ready been created and double click on it, the document opens.  But another new blank document opens as well.  Is there a way to stop this?  Ive checked some of the work around on the web, but that on mentions modified the shortcut.  The documents are opened from Windows Explorer and not the Word shortcut.

OS: Windows XP Pro
Office: 2003
Server: 2003
kfasickAsked:
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iUsernameCommented:
Does it happen only when you double-click the file? (if you drag and drop, or use "open" button in the menu it works fine?)
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mikelfritzCommented:
Maybe a corrupt normal.dot file?  You could search for normal.dot and rename it to normal.old so a new normal.dot will get created.  
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jcimarronCommented:
kfasick--Single click?
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Joanne M. OrzechManager, Document Services CenterCommented:
Is Word already open when they double click on the file?  Because Word will, by default, open a blank document when you launch it.
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kfasickAuthor Commented:
Word is closed.  If a user goes to Windows Explorer, and double clicks on a document, the document opens and a new blank document opens.
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Joanne M. OrzechManager, Document Services CenterCommented:
You might want to just try this -- add it to the command line in Windows Explorer under File Types:

"If all you want to do is to prevent Word from creating a blank document at startup, add the /n switch to the shortcut that starts Word (as shown above)."


http://www.brainbell.com/tutorials/ms-office/Word/Prevent_Word_From_Creating_A_Blank_Document_At_Startup.htm
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Joanne M. OrzechManager, Document Services CenterCommented:
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iUsernameCommented:
If it happens only when you double click the document, there might be some problem with the DDE.

check it out in:
my computer -> tools -> folder options -> file types -> choose doc or docx -> click advanced -> choose "open" in the listbox -> click edit:
check that in the textbox of "DDE Message" you have:
[REM _DDE_Direct][FileOpen("%1")]
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kfasickAuthor Commented:
Found out there was a word macro running in the back ground.
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