Blank document opens when opening another word document.

When some of the users...not a word document that has all ready been created and double click on it, the document opens.  But another new blank document opens as well.  Is there a way to stop this?  Ive checked some of the work around on the web, but that on mentions modified the shortcut.  The documents are opened from Windows Explorer and not the Word shortcut.

OS: Windows XP Pro
Office: 2003
Server: 2003
Who is Participating?
iUsernameConnect With a Mentor Commented:
Does it happen only when you double-click the file? (if you drag and drop, or use "open" button in the menu it works fine?)
mikelfritzConnect With a Mentor Commented:
Maybe a corrupt file?  You could search for and rename it to normal.old so a new will get created.  
jcimarronConnect With a Mentor Commented:
kfasick--Single click?
Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Joanne M. OrzechConnect With a Mentor Manager, Document Services CenterCommented:
Is Word already open when they double click on the file?  Because Word will, by default, open a blank document when you launch it.
kfasickAuthor Commented:
Word is closed.  If a user goes to Windows Explorer, and double clicks on a document, the document opens and a new blank document opens.
Joanne M. OrzechManager, Document Services CenterCommented:
You might want to just try this -- add it to the command line in Windows Explorer under File Types:

"If all you want to do is to prevent Word from creating a blank document at startup, add the /n switch to the shortcut that starts Word (as shown above)."
Joanne M. OrzechManager, Document Services CenterCommented:
If it happens only when you double click the document, there might be some problem with the DDE.

check it out in:
my computer -> tools -> folder options -> file types -> choose doc or docx -> click advanced -> choose "open" in the listbox -> click edit:
check that in the textbox of "DDE Message" you have:
[REM _DDE_Direct][FileOpen("%1")]
kfasickAuthor Commented:
Found out there was a word macro running in the back ground.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.