"Blackberry Professional Software Installation Application has stopped working" -- cannot install on Windows Server 2008
Posted on 2009-06-29
I am trying to install my Blackberry Professional Software on Exchange Server 2007 SP1, running in Windows Server 2008. Everything is all on the same box, as this is a very small network setup with limited budget (plans to expand later). Anyway, I successfully completed all the pre-installation tasks and am now trying to actually install the Blackberry software (v4.14b). All indications I have found online say that RIM supports installation on Exchange 2007 SP1 with this version. When I click setup to launch the install, I get the error ""Blackberry Professional Software Installation Application has stopped working" from Windows. Having it try to search for solutions brings up no results.
How can I get this installed? I don't want to use up my free RIM support case on something like this that I hope has a simple solution.