Solved

Outlook 2003 certificate error

Posted on 2009-06-29
7
845 Views
Last Modified: 2012-05-07
I have one user who is on Outlook 2003 who can't send mail (but receives just fine) because of a certificate error which says that there is no certificate which allows the email address jdoe@ourdomain.com to send mail. This is a new one on me, and I can't find anytning online that seems to pertain to it. She can send/receive successfully via OWA however. Help, please.
0
Comment
Question by:akalich
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 3

Expert Comment

by:Spydergt
ID: 24738107
Is she using outlook 2007?  Have you tried to delete and recreate her mail profile?
0
 

Author Comment

by:akalich
ID: 24738117
She is using Outlook 2003.  No, I haven't done that....do you think that might fix it?
0
 
LVL 3

Assisted Solution

by:Spydergt
Spydergt earned 500 total points
ID: 24738148
I hae had a pretty high success rate of solving fluke problems that way. I am assuming everything is stored on exchange and she can access it through OWA.  So I would confirm if anything else needs to be backed up localy and then delete and recreate the profile.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Accepted Solution

by:
akalich earned 0 total points
ID: 24738280
I will try it...yes, everything is on th server so there shouldn't be any problems there. The only things local would be old .psts.
0
 

Author Comment

by:akalich
ID: 24738572
I did as you suggested and it worked!  Thanks so much!  
0
 

Author Comment

by:akalich
ID: 24738582
suggestion fixed the problem.
0
 
LVL 3

Expert Comment

by:Spydergt
ID: 24738941
Fantastic.  Glad I could help.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question