• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1057
  • Last Modified:

StoreVault S500 shut down, now can't reconnect to it.

I shutdown my StoreVault S500 gracefully using the StoreVault Manager software in preparation for a power outage occuring in the building. On Monday, the power restored, everything has been turned on and the StoreVault appears to be on and functioning. However, I cannot ping it, nor connect to it with the StoreVault Manager.

We do not have the documentation for the unit, nor can I find it online. Can anyone help?
1 Solution
I guess what happened is when you do the IP configuration of the storage; you did not save it, so when it was off and on, it lost the configurations.

you need to connect it through console cable to and manage it through terminal tool (such as hyperterminal in windows). and run "setup" command again to re-put the IP address and other network configurations.

use the following standard port setting in hyperterminal

Bits = 9600
Data bits = 8
Parity = None
Stop bits = 1
Flow control = none
ranashAuthor Commented:
Thanks for responding. The problem turned out to be as simple as the fact that there was an additional "on" switch besides the power. When the on-site guy discovered that, and flipped it, we were able to connect.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now