Outlook Not Launching

Outlook fails to load the emails. Status shows connected to exchange server. But outlook still fails to load the emails from server. OWA is working fine.

Able to send test mail. But doesnt get downloaded in the mailbox. Reinstallation failed to help.
unisysadmin1Asked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
evan021702Connect With a Mentor Commented:
Do you get the same result if the user logs into another PC with outlook?  
0
 
apache09Connect With a Mentor Commented:
Starting with Outlook Close

Go to
Start>Run>Outlook.exe /safe

Does it work properly?

If not close Outlook and reopen using
Start>Run>Outlook.exe /cleanprofile

Any Better?

once Open, check to see if cached exchange mode is on?
Tools>Account Settings>Open Account Details
Under Exchange Server name
Untick the box that says use cached exchange mode

Close and Reopen Outlook.
0
 
unisysadmin1Author Commented:
Too SImple Solution. AS Tech Support Agent already tried al this.
0
 
apache09Commented:
So what was the solution?
0
All Courses

From novice to tech pro — start learning today.