Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

HP Deskjet 6988 Driver For Windows 2003 Server

Posted on 2009-06-29
12
Medium Priority
?
1,525 Views
Last Modified: 2013-12-15
I'm looking for the HP Deskjet 6988 Driver For Windows 2003 Server or an older driver that can be used in our terminal server environment. This printer will be installed on our terminal server and made available to users as a network printer.

From my past experience, certain HP printers such as the Deskjet 5650 will not work on our server but HP tech support advised that we can use the HP Deskjet 990c driver, which worked fine.

I'd rather post a message here than spend an hour or so on the phone on their tech support safari.
0
Comment
Question by:slamond
12 Comments
 
LVL 5

Expert Comment

by:Member_2_4708244
ID: 24740593
0
 

Author Comment

by:slamond
ID: 24745430
Dinga1984,

You pointed me to a Windows 2000/XP driver. It's not compatible with Windows 2003 SBS.
At least that's what the EXE is telling me.

Let me know if there is a workaround.

S.
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 5

Accepted Solution

by:
Member_2_4708244 earned 750 total points
ID: 24761561
When you run the install it will extract the files then launch setup, it then checks your OS and realises its not XP then deletes the files it extracted.

If you find the extracted files.

C:\documents and settings\username\AppData\Local\Temp\hp_webrelease

And copy them before it finds out what version of windows your using, you could try and install it manually by using the add printer wizard and then pointing it to the directory that you copied.

Otherwise I think your out of luck.
0
 

Author Comment

by:slamond
ID: 24997096
I never got any help from anyone so I moved the HP 6988 printer to my home office and swapped it with an HP 5650, for which I know that the HP 990c driver works on our network. I was leaving this question open for the benefit of others, assuming we would eventually get an answer from soneone. I guess that we can assume that this work around is the only solution.
0
 
LVL 5

Expert Comment

by:Member_2_4708244
ID: 24997375
Did you try my recomendation posted on the 02/07/09?
0
 

Author Comment

by:slamond
ID: 24997393
No, since I found out from HP that the 6988 drivers are not compatible with Windows 2003.
0
 
LVL 5

Expert Comment

by:Member_2_4708244
ID: 24997501
It will likely work if it works with XP, definatly worth a shot, i have used it previously on different models.
0
 
LVL 143

Assisted Solution

by:Guy Hengel [angelIII / a3]
Guy Hengel [angelIII / a3] earned 750 total points
ID: 24997907
did you try this page to choose a "best replacement" driver?
http://support.microsoft.com/kb/177512
0
 

Author Closing Comment

by:slamond
ID: 31598122
No longer have the printer so I accepted the two best suggestions as likely solutions for others to try.
0
 

Expert Comment

by:straightedgetech
ID: 38659183
I just ran into this problem today. Was able to resolve it by copying files as suggested by Dinga1984. However, my extracted file path was different:

C:\Documents and Settings\userrname\Local Settings\Temp\hp_webrelease
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …

885 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question