cherilavelle
asked on
Photoshop CS4 Error Message 0x696352bb
I am having a problem with Photoshop CS4. I receive this Error Message 0x696352bb and the it shuts down Photoshop. I have the full Adobe CS4 Suite and do not have a problem with any of the other programs. I also have these installed on my laptop with no problem in photoshop so it is something that is wrong on my desktop I assume.
Any ideas/help...
Any ideas/help...
ASKER CERTIFIED SOLUTION
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If it was like this
The instruction at "0x696352bb" referenced memory at "0x0000008c".
Then my possible solution still applies. But your first check is your memory.
The instruction at "0x696352bb" referenced memory at "0x0000008c".
Then my possible solution still applies. But your first check is your memory.
SOLUTION
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ASKER
Thank you for your reply...
the rest of the error message included 0x0000008c...
Does this help or change your solution?
Thanks again,
cherilavelle