Solved

Exchange 2003 not create email address for new user

Posted on 2009-06-30
2
303 Views
Last Modified: 2012-05-07
Dear experts,

Have a problem with Exchange and don't know why and how to resolve.

We have an Exchange 2003 server. All were fine until a few days ago that it failed to create an email address for a newly added user.

Usually, Exchange will give an email address to a new user within, say minutes but this time it has taken almost 24 hours and still no email address been created. If I go into User Properties the Email Addresses tab is blank.

No change to any Email Policy whatsoever. The Recipient Policy is still there and I have already manually rebuild the Recipient Update Services, and ran the Mailbox Management Process.

Can any expert shed some light as where else I can look at please? I can probably create the email address manually but I want to understand why Exchange fail to do that in the first place in case there is something fundamentally wrong with it.

Thanks in advance.


0
Comment
Question by:ormerodrutter
2 Comments
 
LVL 25

Accepted Solution

by:
kieran_b earned 500 total points
ID: 24743274
You are on the right path, it is the Recipient Update Service;

http://www.msexchange.org/articles/Troubleshooting-Exchange-Recipient-Update-Service-RUS.html
0
 
LVL 23

Author Closing Comment

by:ormerodrutter
ID: 31598263
The article from your link is a bit complicated.

Anyway the problem is resolved after I deleted the account and created it again. Within 10 minutes the email addresses populated.

For whatever reason it failed yesterday and I am pretty sure I did NOT untick the "create mailbox" icon.

Thanks for your help anyway.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
SPF, EXCHANGE, ACTIVE DIECTORY 5 25
Exchange 2010 EMC access 6 33
Prepoluate a Global Access List in exchange 2013 1 19
EXCH2013 IIS 4 13
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
In this video we show how to create a User Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Mailb…
In this video we show how to create a Distribution Group in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >>…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question