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HP 8150 says it is offline

Posted on 2009-06-30
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Last Modified: 2013-12-15
I have an HP 8150 with a Jetdirect 600n card. Yesterday the printer changed its ip address.  It is currently configured for manual not dhcp. I changed the ip back and we started to have intermitent issues with it. This morning the printer itself says it is offline. I can log into its web interface without an issue and it says it is online there. Installed as a local printer it says it is ready, and I can ping it. I can also bring up its properties. Searches all point to the jetdirect card, but the previous leads me to believe it is ok. I have turned the printer off, disconnected power, and removed the direct card. This did not help either. Any help with this would be greatly appreciated.
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Question by:fnbgppl
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CyberLex earned 2000 total points
ID: 24750417
Greetings

I assume you mean the queue on the server is showing offline. If that's the case, I've seen this a couple of times but to be honest I never had the time to analyse the real source of the problem (if its the same as you see... who knows) but I've got a quick and dirty workaround, altough you will loose the queue status, it will allways show ready, even when it's not -> disable the tcp/ip port snmp status feature. Queue Properties, Ports Tab, Configure Port button, uncheck the "SNMP status enabled" checkbox.

Of course you could try to
- cold reset device
- delete queue, delete the port and re-install with latest drivers if possible with different queue-name and portname (registry)

Cheers
Lex
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