Solved

0x7b error, need to save all programs

Posted on 2009-06-30
11
269 Views
Last Modified: 2012-06-27
Stop error 0x7b, tried chkdsk /r - didn't help, no restore points. It's XP pro on DELL desktop.
I need to save all applications installed on client's computer. I'm wondering if after repair install, I will be able to run all those apps (financial software, that cannot be reinstalled).  Or maybe there is another way to fix BSOD.
Thank you.
0
Comment
Question by:netxm
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
  • 3
  • +1
11 Comments
 
LVL 30

Expert Comment

by:flubbster
ID: 24746085
Any app that stored it's configuration info in the registry will no longer run after a repair install and will have to be re-installed. A repair install will ONLY preserve the data files on the system.

Boot into the recovery console and try these two commands:

fixboot
fixmbr

Answer Yes to each when prompted.
0
 
LVL 5

Assisted Solution

by:Billy Roth
Billy Roth earned 150 total points
ID: 24746427
Was something recently changed to cause this?  Copied drive, new hardware, new driver?  If not this could potentially be due to a virus.  I would suggest a virus scan of the disk, but if the drive is physically failing the more you do with it the worse it will get.  If file recovery is a necessity, and disk failure is a possibility be very limited in what you do and consider a professional data recovery service.
0
 

Author Comment

by:netxm
ID: 24746507
drive is physically in good condition. I did fixboot and fixmbr also - didn't help. Client told me that before crash he removed some programs and temp files. I will try to scan it with malwarebytes. Do you think if it will remove some malware - windows will boot?
0
PeopleSoft Has Never Been Easier

PeopleSoft Adoption Made Smooth & Simple!

On-The-Job Training Is made Intuitive & Easy With WalkMe's On-Screen Guidance Tool.  Claim Your Free WalkMe Account Now

 
LVL 5

Expert Comment

by:Billy Roth
ID: 24747342
if it is a virus that can be repaired it is a possibility.  so you will need a bootable virus scan that can repair rather than just delete.  you may be able to install avast from safe mode and schedule a boot time scan from there.  Sounds more likely that someone just grabbed a bunch of files and hit delete, and something had to do with a driver.  Can you boot into safe mode to find a possible driver problem and repair it?
0
 

Author Comment

by:netxm
ID: 24747552
no, can't boot into safe mode, doing scan with malwarebytes on HDD attached to another PC - it's clean. I found a restore point (Oct 2008) on registry restore wizard (UBCD4Win). will it work?
0
 
LVL 5

Expert Comment

by:Billy Roth
ID: 24747606
Was all the software you need to retain installed before that point.
0
 

Author Comment

by:netxm
ID: 24747673
Client says, it's better than loose all of them. I hope restore would work, if not.... I have no idea what to do, except reformat. (all data backed up)
0
 
LVL 66

Assisted Solution

by:johnb6767
johnb6767 earned 150 total points
ID: 24748916
0x7b is an "Innaccessible Boot Device", which can be a multitude of things.....

I would ghost the drive prior to trying any disk checks etc.... That way you have a scratch drive to run tests on, HDD diags etc....

Once you have a ghost, I would try running a chkdsk from another machine while it is slaved....

chkdsk /f /r





0
 
LVL 66

Expert Comment

by:johnb6767
ID: 24748951
And actually, I havent had a need to do many repairs, and personally I dont like them. I would rather reformat... But in your case, of a critical need for apps to work, I would try the Repair Install.... I am more than positive it doesnt  hurt MOST apps, but Updates will need to be reapplied. I have seen apps like Office/AV not funtion right, but those were easy to remedy.....

How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm

Again, if you have a clone of the HDD, you can always test it out.,....
0
 

Accepted Solution

by:
netxm earned 0 total points
ID: 24751277
SOLVED: restored to OCT 2008, most programs - work. Thank you all
0
 
LVL 66

Expert Comment

by:johnb6767
ID: 24751511
Glad youre fixed....
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you build your web application in Visual Studio you'll get at least a few binaries, or .DLL, files in your bin folder. However, there is more compiling to be done. Normally this would happen when an ASP.NET resource within the web site is request…
If your system is showing symptoms of browser hijacks or 'google search redirects' check out my other article (http://rdsrc.us/u3GP7A) first and run the tool TDSSKiller (http://rdsrc.us/GDBBs4) to get rid of the infection. Once done, and if the …
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question