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Outlook printing problem

Posted on 2009-06-30
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Last Modified: 2013-12-15
Attempted to print an email with Outlook 2007. Using a HP laserjet 1012. However it only prints one page at a time (have 200 to print) and stops with the red light flashing. Upon reset it prints another page and stops again. The source try is set to auto feed. I finally get a warning message "Manually Feed Paper" and that there was an error printing to DOT4_001. No other information shown. Prints OK in Word, Wordpad, etc. Only Outlook has the problem. I have reinstalled the printer driver and I ran Office Diagnostics.


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Question by:geekette
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ryrasmussen earned 500 total points
ID: 24747675
Try looking at the printer settings in Outlook.  In the Outlook Print Dialog, look for the "page setup" button.  This should open a new dialogue.  the second tab is called "paper", and should have a paper source option.  This will override the printer settings, and could have been set to manual feed.
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Author Closing Comment

by:geekette
ID: 31598402
That did the trick. Thank you so much. Enjoy your points.
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