Solved

why on some occasions when I set up a contact that it gets filed under the person's first name instead of their last

Posted on 2009-06-30
1
208 Views
Last Modified: 2012-05-07
Sometimes when I go to find a contact in Outlook I can't find it so I re-enter the contact and click on save.  Then it gives me a message to say it is already in there, but I can't find it.  Any idea what might be wrong?
0
Comment
Question by:teamrentech
1 Comment
 
LVL 18

Accepted Solution

by:
kjanicke earned 125 total points
ID: 24757886
Do you have more than one folder?  Or an address book?  See my attached picture.  In the second field, if I click on the arrow to the right, it lets me select one of two folders.  I have two contact folders available.

It may be the way you have the data entered into the contact object.  Maybe the full name is filled in but the first and last name are blank so the object is not listed where you expect to find it.  

If you open a new email and start typing the name, does it resolve to your contact?  If so, right click on it, and look up the contact to see how it is listed.  Fill in some of the fields and see if it places it in the alphabetic list as you expect.
temp.bmp
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now