?
Solved

why on some occasions when I set up a contact that it gets filed under the person's first name instead of their last

Posted on 2009-06-30
1
Medium Priority
?
241 Views
Last Modified: 2012-05-07
Sometimes when I go to find a contact in Outlook I can't find it so I re-enter the contact and click on save.  Then it gives me a message to say it is already in there, but I can't find it.  Any idea what might be wrong?
0
Comment
Question by:teamrentech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 18

Accepted Solution

by:
kjanicke earned 500 total points
ID: 24757886
Do you have more than one folder?  Or an address book?  See my attached picture.  In the second field, if I click on the arrow to the right, it lets me select one of two folders.  I have two contact folders available.

It may be the way you have the data entered into the contact object.  Maybe the full name is filled in but the first and last name are blank so the object is not listed where you expect to find it.  

If you open a new email and start typing the name, does it resolve to your contact?  If so, right click on it, and look up the contact to see how it is listed.  Fill in some of the fields and see if it places it in the alphabetic list as you expect.
temp.bmp
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question