Solved

why on some occasions when I set up a contact that it gets filed under the person's first name instead of their last

Posted on 2009-06-30
1
239 Views
Last Modified: 2012-05-07
Sometimes when I go to find a contact in Outlook I can't find it so I re-enter the contact and click on save.  Then it gives me a message to say it is already in there, but I can't find it.  Any idea what might be wrong?
0
Comment
Question by:teamrentech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 18

Accepted Solution

by:
kjanicke earned 125 total points
ID: 24757886
Do you have more than one folder?  Or an address book?  See my attached picture.  In the second field, if I click on the arrow to the right, it lets me select one of two folders.  I have two contact folders available.

It may be the way you have the data entered into the contact object.  Maybe the full name is filled in but the first and last name are blank so the object is not listed where you expect to find it.  

If you open a new email and start typing the name, does it resolve to your contact?  If so, right click on it, and look up the contact to see how it is listed.  Fill in some of the fields and see if it places it in the alphabetic list as you expect.
temp.bmp
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
Outlook for dependable use in a very small business   This article is about using the Outlook application (part of Microsoft Office) in a very small business, or for homeowners where dependability and reliability are critical requirements. This …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

691 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question