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Denied ICMP type=8, code=0

Posted on 2009-06-30
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We recently installed a new ASA 5505 into our environment as our primary firewall and I have turned on email logging (error level).  Those email logs are sent to me via email in realtime.  However, I am getting thousands of logs/emails every day (today 4,000 so far) with this message:

<163>%ASA-3-313001: Denied ICMP type=8, code=0 from 202.172.101.35 on interface outside

I have contacted the company who owns the IP and this is response I have received back from them:

From: World Wide Web Owner on behalf of Michael Mamaril via RT
Sent: Tue 6/30/2009 1:31 PM
To: Nick VanGilder
Subject: [cdnetworks.net #8942] ICMP Ping flood - issue to stop.


Dear Nick,

CDNetworks provides an enterprise content delivery network. We transmit
ICMP and UDP packets to various DNS resolvers around the Internet to
measure latencies with which to geographically-distribute end users to
the optimal CDNetworks location for content delivery. Our customers
offload content to us, and we distribute their content to their users
based on physical location. Incorrectly configured firewalls often
misinterpret this traffic as being malicious.

You are seeing requests like this when a user in your network is
accessing content served by CDNetworks on behalf of one of our
customers. Most of our customers are content sites (i.e., publishers).

You should feel free to drop our packets, however we must then transmit
more packets to determine latency to the router upstream from you. We
recommend you allow ICMP to your DNS resolver from CDNetworks's
netblocks (66.114.48.0/20 and 93.188.128.0/21) to lower spurious log
entries and speed web browsing for your users.

Please let us know if you have additional questions.

--
CDNetworks Inc.
130 Rio Robles, San Jose, CA 95134
support@cdnetworks.com


I guess my question is two part.  Is that an appropriate response for them to give to us since we are a bank. And if not, how do I respond back to them?
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Question by:nickv1982
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danf0x earned 2000 total points
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Well internet law doesn't state that they can't request for you to accept their pings.  If it is a problem for you, you can always blackhole their subnet so you don't even see their requests coming in.
  I am not sure as to the response because there is no real law prohibiting him from pinging you as long as it doesn't interrupt your service.
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