Solved

Backup Exec CPS 12d remote servers don't appear in backup group

Posted on 2009-06-30
1
1,032 Views
Last Modified: 2013-12-01
Working with a reloaded server after a migration. Installed fresh copies of Backup Exec 12d and Backup Exec CPS 12d.

I have two active directory domains connected by a WAN.

From CPS console in domain here, I cannot push install, or recognize the agents on two servers in the remote domain. This was all working in production under 11d, but I had to provision a replacement server for older hardware here that had all this running.

Detail :
Domain #1 is on subnet 192.168.1 and has the server running the CPS console. This will be the one to receive data from the remote servers and run CPS backup jobs. This server is new, has a clean load of Server 2003 Standard, Backup Exec 12d, and Backup Exec CPS agents 12d. It has roles for serving files only. No other software, third party or otherwise is running on it.


Domain #2 is on subnet 192.168.2 and has two remote servers I want to push the CPS agent to, in order run CPS backup jobs from them.

There is a trust relationship between the domains. Both are running active directory integrated DNS. Name resolution works between them.

I ran the CPS push install wizard on the server in domain 1 to try to do this and it could not find the target servers either by name or by IP address. The target servers can be seen in windows explorer from it by either IP address (ex: \\192.168.2.3) or by machine name. (ex: \\icg-wf-server\). I can map drives to them, etc. Clicking Browse to pick a target showed only the machines in the local domain to choose from.

To get around this:
1.       I created a VPN connection on the server running the CPS Console to connect to the other domain.
2.       That gave the CPS console server an IP address from the same subnet as the intended target servers.
3.       After this, the CPS push install wizard was able to connect to the target server and began a push to it.
4.      I was successful with the push install to servers on the other segment. Checking in the services.msc snap-in shows several CPS services running on the remote machines.

I can now see the remote servers in the CPS Services Utility (by IP address) and I can stop and start their CPS services from it.

I still cant get them to appear in the Console in the backup group where I can define backup jobs from them.


0
Comment
Question by:jn2112
1 Comment
 

Accepted Solution

by:
jn2112 earned 0 total points
ID: 24763149
I resolved this on my own by removing Continuous Protection server  agents from the targets and reinstalling with another push.
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Join & Write a Comment

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
VM backups can be lost due to a number of reasons: accidental backup deletion, backup file corruption, disk failure, lost or stolen hardware, malicious attack, or due to some other undesired and unpredicted event. Thus, having more than one copy of …
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now