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Duplicated Meeting Request

Posted on 2009-06-30
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Last Modified: 2012-05-07
One of my executives (will call him Joe Smith) here has granted delegated calendar editor rights to his assistant (will call her Jane Doe).  Now, when Jane Doe sends a meeting request to Joe Smith and then Jane Doe accepts the meeting for him the meeting request is sent again. When I adjusted the permissions by unchecking the "Delegate receives copies of meeting-related messages sent to me" the issue was fixed but she needs to be notified of all his meeting requests.
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Question by:smearated
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Expert Comment

by:Subsun
ID: 24802352
Jane Doe have delegate permission on Joe Smith mailbox so, when ever Jane send a meeting request to Joe the same meeting will get forwarded to Jane again as the default delegate setting will allow to receive the copies of all meeting requests send to Joe. Once Jane accepts the message again Jane will receive an acceptance message (Meeting Response) which is actually sent to Joe.
Either Jane or Joe can accept the meeting, If Joe is accepting a meeting which is already accepted by Jane then Joe will get the message in attached screenshot before sending response.

This is normal.
In your case, if delegate receives a duplicate of original request, then the delegate rule on Jane Doe might have corrupted. Please reset the rule and re-add the delegate.
Refer the MS KB for instructions
http://support.microsoft.com/kb/253557
Response.GIF
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by:Subsun
ID: 24860015
We have not received any response for the post and suggested solution, please be advised that we will not be able to presume things and provide you solution.
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Author Comment

by:smearated
ID: 24860044
We did delete the delegate rule on Jane Doe but it didn't fix the issue.
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Subsun earned 2000 total points
ID: 24860126
Can you try by running outlook /cleanrules on both users profile?

You have to backup the outlook rules from user profile before running this command. Please let me know if you need detailed steps..
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Expert Comment

by:Subsun
ID: 24879032
Any Update?
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