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JD Edwards EnterpriseOne Internet Explorer Settings

Posted on 2009-06-30
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Last Modified: 2013-12-08
A few users are having issues with IE7/ IE8 and JD edwards enterprise One. Some of them cannot few pdfs and only get a window that pops up for half a second.

It seems like a security setting but I've toggled a few of them with no luck whatsoever. Is there any type of 'JDE recommended IE settings' out there that I could use for IE8 or IE7?
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Question by:AmericanBridge
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8 Comments
 
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Expert Comment

by:mrjoltcola
ID: 24748960
One approach is to add the domain to their trusted sites, so popups are allowed.

Tools -> Internet Options -> Security -> Click on the Trusted Sites icon, click on Sites button

Add the website to the list

If the app uses Popups this is the only option I know, because it is essentially a browser security issue vs. how an app implements features.

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by:AmericanBridge
ID: 24748969
Done. That hasn't changed anything.
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Expert Comment

by:mrjoltcola
ID: 24748985
Have you tried using Firefox + Firebug to debug what is actually happening?
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by:AmericanBridge
ID: 24749113
Firefox isn't supported so when I attempt to run anything within the application, it just hangs.
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by:AmericanBridge
ID: 24749167
The one thing I did notice is that IE6 works because it prompts you that it "blocked content from the webpage" in the status bar, this giving you the option to download the content. IE7 or IE8 appears to just block the content and drop it.
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mrjoltcola earned 500 total points
ID: 24749223
Try just turning off all security, set IE7 to the lowest security possible. Verify if that works. If it does, then you know there is something tweakable in the security settings.

The only other option that I know of is to change the web app not to use popups or activex content but this is usually not a practical option.

Does JDEE1 have a browser setup guide?

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by:AmericanBridge
ID: 24749454
OK. I lowered all security options to the lowest possible setting and it worked like a charm. I started to take each one back up in increments and found that a combination of overriding session cookies to always accept, setting the Intranet security to minimum, and adding the site to the trusted site list worked.

Thanks for your help.
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Expert Comment

by:BabcockK
ID: 25127335
We had the same issue - ended up leaving the site as a trusted site, and then under tools->internet options->custom level->downloads->Automatic prompting for downloads, changing the browser setting to "auto prompting for file downloads" for the specific zone to enabled. That one setting change worked like a champ - and the security level is still set to medium.
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