Hello Every One,
I have recently joined a bank as the Production support for their AS400 application written in RPGLE & S36
In My carrier I never worked as the production support, I am always being the programmer. Ok I will come to the point.
As my jobs goes I have to monitor the WRKACTJOB and answer those messages on the regularly basis probably 150 per day, Being new to the job
I am not really sure what those PGMs are doing and waiting for the MSGW but I am sure those are required for the Bank business.
Which I check the job log , I am getting some idea because of those old PGMs I am not really sure what those jobs are trying to do.
It is impossible for me to check every PGM for which I am answering for.
My question is their any easy way I can check what this JOB is all about? All I am looking for some experts advice how to handle this jobs alerts effectively?,
What / where/how to look those details instead of looking in to the PGM.
I am not looking for the Specific Answer, some meaning full light will help me that will be fine.
Please put yourself in to this position and tell me what you will do ?