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SCCM login error

Posted on 2009-06-30
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Last Modified: 2013-11-21
We have users on our helpdesk that have issues connecting to the SCCM console after changing their passwords.  If they change their passwords back they work fine and server admins dont seem to have the issue.   We get the error below:
"The ConfigMgr console could not connect to the ConfigMgr site database. Verify that this computer has network connectivity to the SMS Provider computer and that your user account has Remote Activation permissions on both the ConfigMgr site server and SMS Provider computers. For more information, see "How to Configure DCOM Permissions for Configuration Manager Console"  The only change that have been made is password.

 
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Question by:pjlush
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6 Comments
 
LVL 6

Expert Comment

by:anubhavsharma18
ID: 24761416
Please attach smsadminui.log file
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Author Comment

by:pjlush
ID: 24762078
Here is the file.
Thanks in advance
Paul

SmsAdminUI.log
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LVL 6

Expert Comment

by:anubhavsharma18
ID: 24763488
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Author Comment

by:pjlush
ID: 24826141
Yes, I have verified those setting.  The access worked fine, after a password change the access no longer worked.
Thanks,
Paul
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Accepted Solution

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anubhavsharma18 earned 2000 total points
ID: 24826479
On the SCCM server, do you get any kerbeors or netlogon errors in event viewer?
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Author Closing Comment

by:pjlush
ID: 31604304
This was another stange one.  I was watching the logs and had the user try logging in to get current logs and it worked.  Thanks for all your help and I may be back in 90 days ;)
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