Solved

installing old print drivers

Posted on 2009-06-30
2
348 Views
Last Modified: 2013-12-15
installing HP Laser 2200dtn printer remotely and keep getting error message "Unable to install printer. Operation could not be completed (error 0x000003eb)   I have in the past installed the printer and had not problem.  its connected by USB cable.  Second question - what is the proper port when using USB connections
0
Comment
Question by:BooThump
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 5

Accepted Solution

by:
Diesel79 earned 500 total points
ID: 24751125
You probably need to clear your old print drivers from the machine you are trying to install it on. Make sure none of your old installs for this printer are still present - if so delete them. Once that is completed either reboot or restart your print service from the services console. After that go to you printers and in empty space right click. A menu will pop up with "server" - choose this option. From here if there are no printers installed that are currently using the driver you should be able to delete the current driver. After you do this the printer will probably install fine.

As far as your port question goes, usually they will pop up as either USB001 etc. You shouldn't really have to do much with this because it should detect where the printer is installed?  Sometime old drivers will create havoc for you, sounds like that is what you have going on.
0
 

Author Closing Comment

by:BooThump
ID: 31598614
thanks
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

635 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question